MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.
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Hello Jake. I don't think the mail truck should have driven away from you if they actually had the package. Do you know if the mail truck actually had the package for you to be delivered? The only reason that the mail truck should have just driven away is if it somehow felt that it was dangerous to deliver the package to your house. I don't think that throwing a baseball around is reason enough not to attempt to deliver a package.
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The letter will possibly just go through the mail processing system again and be sent back to you. I don't think anybody would notice that it was sent a second time and your letter carrier would hopefully just deliver it again to you. It would likely go back to the sender if somewhere on the envelope was written "person doesn't live here" or "return to sender" but that isn't the case here. Hopefully you will get the letter back in a couple of days.
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I don't believe you have any obligation ever to retrieve your mail. After awhile the mailbox will fill up and then the letter carrier will probably do the following: stop delivering any future mail and return any first class or periodical mail or mail sent by a mailer requesting return if undeliverable with the endorsement "Box Full". I have never encountered this situation but I understand people not caring about their mail deliveries these days especially when so much of it is advertising. Please be advised, however, that if your mailbox is full that you may not receive even one piece of mail that could be important. If you are so sure you don't want anything delivered by US Mail, then feel free to let your mailbox fill up or you could even take it down if you aren't a cluster box. I am sure this is a growing sentiment since most business and communication can be done electronically. Thanks for writing.
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It is hard to say for sure what will happen if it is one number off like in your example. If the mailman recognizes your name and knows what the correct address should be, they will often deliver it to what should be the correct address. If they don't look at the name and strictly deliver by address and the address that was written on the item actually exists then it is possible the item will wind up there and not where it was intended. It's not likely for the item to be held at the PO for pickup. It could be returned to the sender with the endorsement "Attempted, Not Known" for the address that was written on the envelope. I hope this helps you.
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I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.
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I don't know the answer to this question. Maybe you can renew the PO Box via check or credit card. The USPS main customer service phone # is 800-275-8777. If you can manage to get a human on the phone, maybe they can help you further or send a msg. to the PO where your PO Box is located to say you are out of town and will renew it upon return. There is probably a small grace period, but I can't say for sure. If you don't get in contact with the PO and don't renew the PO Box rent, any accumulated mail will likely be returned to the sender with a label stating "Box Closed, No Forwarding Order".
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