Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Asked by Jess almost 12 years ago

I can't speak for all POs, but from what I have experienced, most full-time assignments start between 7-8 AM and end 3:30-4:30PM. For a newly hired carriers, they might start later in the day as there may not be enough work for them to work a full day or the operations require that they work much later. I've seen a 10-11AM start time for the CCAs (city carrier assistants) when they aren't needed to cover a whole assignment . During peak vacation time (usually summer months), many offices are shorthanded due to carriers being on vacation, so CCAs possibly start their workday the same time as other regular carriers. There are some assignments (like a parcel post or collection route) which usually start a bit later in the AM. In our office that is a 10AM-6:30PM assignment. Thanks for writing and good luck.

988 Votes

if you were sending mail to someone, and you spelled their street address wrong by one letter (ex. Hamptons but spelled as Hampton) and everything else correct, will it mail to the correct house?

Asked by Aya over 11 years ago

If the mail is addressed correctly otherwise and only off by one letter, it should be delivered to the correct house. It would maybe a problem if there was another street in the same town which had a similar name or suffix (like the town had a 3rd St and a 3rd Av). The most important things in an address would be the # and ZIP code. If the street is spelled somewhat close, you'd likely have the item delivered to the correct house. Thank you for writing.

987 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec almost 12 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

987 Votes

when is the latest time a mail carrier should deliver the mail. We do not get our mailed until 5:30 or 6:00 p.m. He arrives at the mailboxes and it takes him 2 to 3 hours to sort the mail and put it in the boxes. We live in an apartment complex

Asked by Jules almost 12 years ago

I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.

986 Votes

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Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Asked by Vanagain over 12 years ago

I have no idea if the hand sorting of odd shaped packages would cause it to not receive the normal scans to update tracking. I would suspsect that as long as the package had a valid bar code which could be scanned along the way that it would be treated just as as other packages. I'm sorry I have no more specific information on the scans of odd shaped items.

985 Votes

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

Asked by Randy almost 12 years ago

Randy, I dont know the answer to your question. I can see it turning out both ways. On one hand, the carrier may be familiar with you and/or the neighborhood and feel it is safe enough to leave the mail by your door without risk of it being stolen. On the other hand, they may have rules saying that this is forbidden and not be able to verify that you actually wrote the note. you could also call your local PO to find out if they can be of any help, but I'm guessing they will say that you have to get a replacement key and can't risk bringing the mail to your door. I'm being purposefully vague because I have a feeling that there would be different answers from different offices/personnel. I hope you can find your mailbox key.

984 Votes

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Asked by Mike over 12 years ago

I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.

984 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

if you were sending mail to someone, and you spelled their street address wrong by one letter (ex. Hamptons but spelled as Hampton) and everything else correct, will it mail to the correct house?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

when is the latest time a mail carrier should deliver the mail. We do not get our mailed until 5:30 or 6:00 p.m. He arrives at the mailboxes and it takes him 2 to 3 hours to sort the mail and put it in the boxes. We live in an apartment complex

Also on Jobstr...

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

if you were sending mail to someone, and you spelled their street address wrong by one letter (ex. Hamptons but spelled as Hampton) and everything else correct, will it mail to the correct house?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

when is the latest time a mail carrier should deliver the mail. We do not get our mailed until 5:30 or 6:00 p.m. He arrives at the mailboxes and it takes him 2 to 3 hours to sort the mail and put it in the boxes. We live in an apartment complex

Also on Jobstr...

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

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