Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

Asked by lil-buddy over 10 years ago

As far as I know, there is no other PO besides the one that delivers your mail that could do anything with the information whether you have moved or not. Other mail processing facilities just sort the mail according to ZIP code to get it on its way to your local PO. They aren't concerned with the name on the mail. Do you live with anybody else who may write that on the mail and put it back in the outgoing mail? As long as your local PO knows you haven't moved, nobody should be having your mail returned to the sender. You could also put a note and tape it inside your mailbox saying "(your name) is a valid name to deliver here".

841 Votes

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

Asked by anonymous over 11 years ago

I'm not sure of the answer to this. I think you have to pay postage if the mail was sent to you at a rate called presort Standard. The reason is because if you just leave that type of mail in your box for the carrier to take back they can refuse to take it, or, if they do take it back, it will likely just be discarded into a recycling bin at the PO. That type of mail is called NOVM (No Obvious Value Mail). There will be no effect on you continuing to get that type of mail in the future because the mailer has no notification that you want to be taken off their mailing list. The most effective way to have these mailings cease would likely be to call the mailer or email them to be removed from their mailing list. I have found this effective for reputable emailers but have never tried it with traditional paper mailers. Thanks for your question.

841 Votes

can you go to your local post office to see if something you were waiting for showed up after the mailman left to deliver your mail that day?

Asked by anagain almost 12 years ago

Generally, no. The reason is that if an item shows up after the mailman has left for their route, the new incoming mail may not even have been sorted yet. Furthermore, most POs have policy against giving out mail over the counter that is intended to be delivered by a letter carrier. I can't speak as to what your specific PO would do, but generally the answer would be no as stated above.

840 Votes

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Asked by Wejo over 11 years ago

I'm sorry to hear about your mail being stolen. I don't know about moving the location of your mailbox. I am just speculating, but if you live in a circle where the mailbox sits at the street and is serviced by a letter carrier from their vehicle where they just stick their arm out and you want to move the box to a location where the same process can still be accomplished, I don't see why it would be a problem. Does the carrier drive by your house anyway, or do they not come in the circle because all of the mailboxes are at an area where they can avoid coming into the circle. If that's the case, I am not sure it would be allowed to be moved "inside the circle". It's important that the approach to the mailbox is not blocked on any regular basis so the carrier doesn't have to "dismount" from their vehicle to put the mail in the mailbox. I'm not saying they wouldn't dismount to deliver the mail, but the general idea of mailboxes at the street is so the mail can be delivered directly from the postal vehicle. For further clarification, I'd recommend calling or visiting your local post office and speaking with a delivery supervisor.

840 Votes

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How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay almost 11 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

840 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST almost 11 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

840 Votes

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Asked by Chris over 11 years ago

Chris, the pleasure is mine to help out where I am able to. I am not sure what your comments mean regarding the Darwinian approach, except possibly that I was just stating the obvious to drive carefully. I am not familiar with what the USPS Manual says, but does that state several simulated scenarios to be passed? Good luck to you if you are trying to get hired as a letter carrier with the USPS.

839 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

can you go to your local post office to see if something you were waiting for showed up after the mailman left to deliver your mail that day?

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Also on Jobstr...

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

can you go to your local post office to see if something you were waiting for showed up after the mailman left to deliver your mail that day?

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Also on Jobstr...

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.Enumerated in USPS manual.

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Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.