Ask a Mailman (City Letter Carrier) anything

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

Asked by Carol over 10 years ago

Unfortunatley, you are probably stuck with the new carrier. Do you know the reason that there was a change in postal carriers? Some of the reasons are: a change in the territory that makes up a route, a carrier chooses to leave their route for another one, or a carrier retires or transfers to another office. When this happens, the route often goes up for "bid", and the most senior carrier who desires to do the route that includes your street gets that assignment. It is not based on how friendly, efficient, or safe that this carrier works. There are plenty of letter carriers at the USPS who won't win congeniality awards or hard worker accolades. There is very little corrective action that can be taken as long as the carrier shows up for work and doesn't get into any motor vehicle accidents. I don't know how you would feel about calling the delivery supervisor to voice your concerns about the new carrier and the safety of their driving as well as them forgetting mail, but you could do that. I don't know what kind of response you will get or if it will change anything, but I don't think it would hurt to mention it. Those qualities are very unprofessional and unsafe in a letter carrier. There are some of these carriers at the office where I work as well. I try to have as little as possible to do with them whatsoever. I'm sure this problem isn't uncommon in the USPS and most other companies. Thanks for writing to jobstr for advice.

766 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST over 10 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

766 Votes

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

Asked by anonymous about 11 years ago

I'm not sure of the answer to this. I think you have to pay postage if the mail was sent to you at a rate called presort Standard. The reason is because if you just leave that type of mail in your box for the carrier to take back they can refuse to take it, or, if they do take it back, it will likely just be discarded into a recycling bin at the PO. That type of mail is called NOVM (No Obvious Value Mail). There will be no effect on you continuing to get that type of mail in the future because the mailer has no notification that you want to be taken off their mailing list. The most effective way to have these mailings cease would likely be to call the mailer or email them to be removed from their mailing list. I have found this effective for reputable emailers but have never tried it with traditional paper mailers. Thanks for your question.

766 Votes

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Asked by GS from Calif. over 11 years ago

I can't comment on your particular situation, but maybe I misspoke about no discipline as long as you are doing your job. I agree that taking a day off does sound like discipline. Did you call the SUpv to say you couldn't make the 3PM deadline? They shouldn't be so hard on you in the first week, though going over by 4.5 hrs is quite a bit. Any chance of somebody training you better to be more efficient as you deliver? These are just some suggestions.

766 Votes

do the mailman usually run on saturdays and what time do they start and stop running?

Asked by Mark over 10 years ago

I'm not sure what you mean by running. Saturday is a regular delivery day for the USPS. As far as I know, nobody delivers any faster or slower on a Saturday. For those carriers that have routes with businesses that are closed Saturday, they may get done with their routes sooner. In this case they are sometimes given other duties to make up for the "undertime". In my office, those carriers usually do a collection run or deliver Express Mail or help out on another route that is overburdened that day. Deliveries where I work are usually made between 9:30 and 4:30. Thanks for the question.

764 Votes

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay over 10 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

764 Votes

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

Asked by Art almost 11 years ago

I don't know the answer to this for sure. I believe the mail would be delivered to the building in one bundle with the other businesses mail mixed in if there are no specific suite #'s. For you to have your mail delivered separately, I believe you would need to have a specific address which is different from the rest of the building (i.e. the same street address, but a suite # associated with it). You could consider renting a PO Box, but that would have a cost plus would require a trip to your local PO to retrieve your mail. Most of the mail that we deliver is sorted by a machine into delivery order so if your address doesn't have a separate suite number, a letter carrier probably wouldn't segregate your mail just because you have a box with your business name on it. It's my pleasure to assist you on this forum and thank you for writing.

764 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Also on Jobstr...

do the mailman usually run on saturdays and what time do they start and stop running?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Also on Jobstr...

do the mailman usually run on saturdays and what time do they start and stop running?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

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