MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.
I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.
Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.
If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.
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You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. The mailman usually won't take a package back to a specific address until it is processed through our mail distribution system. Most of the time we just accept any package or mail along our delivery routes and bring back to the post office where we work from and it gets dispatched to a mail distribution center for processing. Thanks for writing.
Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.
In my experience it isn't too common for anyone to get terminated for anything. I mean people are given a letter of removal but the union often will appeal that and the carrier is reinstated. If it isn't the first time something happened that was the carrier's fault it may be more difficult to appeal successfully. If you are a CCA it is probably easier to fire you if you get in an at-fault accident. I don't recall any letter carriers at my office ever being terminated for an at-fault MVA. I can't speak for any of the other thousands of offices nationwide. Drive carefully, defensively and don't be distracted.
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