Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

If I don't empty my mailbox for a week or two, but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

Asked by jordan almost 12 years ago

Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.

How late could I expect to possibly have my package arrive tonight?

Asked by Brian over 11 years ago

I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 12 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

Asked by Ger almost 12 years ago

If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.

can i give my package to the mailman to ship off or take back to that specific location

Asked by juan almost 12 years ago

You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. The mailman usually won't take a package back to a specific address until it is processed through our mail distribution system. Most of the time we just accept any package or mail along our delivery routes and bring back to the post office where we work from and it gets dispatched to a mail distribution center for processing. Thanks for writing.

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica almost 13 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed. 

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Asked by Larry over 11 years ago

In my experience it isn't too common for anyone to get terminated for anything. I mean people are given a letter of removal but the union often will appeal that and the carrier is reinstated. If it isn't the first time something happened that was the carrier's fault it may be more difficult to appeal successfully. If you are a CCA it is probably easier to fire you if you get in an at-fault accident. I don't recall any letter carriers at my office ever being terminated for an at-fault MVA. I can't speak for any of the other thousands of offices nationwide. Drive carefully, defensively and don't be distracted.