MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
The Missing mail would likely be returnEd to the sender and not kept at the PO. if I were the carrier and I saw mail with a name I wasn't familiar with, I think I would deliver it and if each time the letter was not returned to me with a notice saying "not here", I would assume it was a valid delivery. Unless you live on a rural route, there is no obligation that I'm aware of to notify what names are valid at a specific address. I generally deliver it until told otherwise.
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It depends how far the letter as to travel to get to its destination. I think 1-4 days is the normal amt of time for a letter to reach its destination.
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Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.
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I have deleted one version of this question because it was posted twice. It is a very good question and I will try to be as clear as I can with the how and why of bidding for routes. Firstly, we bid for routes (or assignments, as it isn't always an actual mail delivery route) so that we are doing the same assignment every day in accordance with a collective bargaining agreement between the USPS and the National Association of Letter Carriers (NALC). It allows carriers to choose what assignment (delivery route, collection route, parcel post route, floater route (which fills in for carriers on 5 routes on their days off and pays a slightly higher wage)) they would like to work. It is based on seniority at a specific installation, not necessarily when you were hired by the USPS. For example, if you transfer from an office in Maryland to an office in Florida, you will likely lose your local seniority putting you at the bottom of the list with regards to bidding on vacant assignments. There are probably some exceptions to this rule and often in cities there may be several delivery stations that you can bid between and not lose seniority if you bid from one station to another. I am no expert in this as I have always worked in the same post office my entire career. I think it is the fairest system around and am a big advocate of seniority based assignments. The airline industry uses it for Pilots and Flight Attendants to choose what equipment they would like to fly, what routes, what cities they would like to be based in, etc. Anyhow, back to the USPS. I am sure there is a process of online bidding, but for vacant assignments in my local post office that are put up for bid, here is how it works. Management will post a sheet a paper called a Notice of Vacancy of an Assignment. The notice will specify the assignment (usually the route #), the specifics of the shift times and days off. The notice will also specify the dates that bidding is open. It is usually a 10-day period. The supervisor will have a locked box on their desk and pink bid cards (blank) available for regular carriers to fill out to bid on the assignment and put the bid in the box. Once the bidding period has expired, the supervisor and union shop steward will open the bid box and sort all of the valid bids by seniority date. The top 3 bidders based on seniority are then announced. The winner then has 3 workdays to try the new assignment and then can decide to keep it or not. If they decide not to keep it, the 2nd and 3rd place bidders can then try out the assignment. It rarely goes past the 2nd place bidder in my experience. I hope this answers your question and thank you for writing.
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I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.
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Unfortunatley, you are probably stuck with the new carrier. Do you know the reason that there was a change in postal carriers? Some of the reasons are: a change in the territory that makes up a route, a carrier chooses to leave their route for another one, or a carrier retires or transfers to another office. When this happens, the route often goes up for "bid", and the most senior carrier who desires to do the route that includes your street gets that assignment. It is not based on how friendly, efficient, or safe that this carrier works. There are plenty of letter carriers at the USPS who won't win congeniality awards or hard worker accolades. There is very little corrective action that can be taken as long as the carrier shows up for work and doesn't get into any motor vehicle accidents. I don't know how you would feel about calling the delivery supervisor to voice your concerns about the new carrier and the safety of their driving as well as them forgetting mail, but you could do that. I don't know what kind of response you will get or if it will change anything, but I don't think it would hurt to mention it. Those qualities are very unprofessional and unsafe in a letter carrier. There are some of these carriers at the office where I work as well. I try to have as little as possible to do with them whatsoever. I'm sure this problem isn't uncommon in the USPS and most other companies. Thanks for writing to jobstr for advice.
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Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.
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