Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Thanks for answering my previous question about the application process in '98. I applied on-line last August and so far have heard nada. Zip. Zilch! Do you have any idea if I will get at least a reply or rejection notice? #lostinspace

Asked by FF about 12 years ago

Do you mean that you applied 3 mos. ago? I am not sure how long it takes to get a response either yea or nay. I would hope that you would at least get some reply but I have no further info.

870 Votes

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn about 11 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

869 Votes

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica about 12 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

869 Votes

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Asked by Laurel almost 12 years ago

I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.

868 Votes

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im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Asked by ryan over 11 years ago

Congratulations on your being employed with the USPS. It depends on the staffing of a particular office as to whether you will get a set route right away or varying hours. If the office is shorthanded, it's possible you can be assigned a route to daily and that will become your route until further notice. More often than not, new hires fill in where needed to cover carriers who are on vacation or sick leave or to deliver "pieces" on routes which one carrier may not be able to complete in their workday. At a certain time, usually after probation is over, you can bid to "hold down" a route or assignment of rotating routes when a carrier is out on vacation or extended sick leave. If you "hold down" an assignment this entitles you to do that route daily and you can only be "bumped off" that route under certain circumstances which are covered in the labor/mgmt or local agreement.

867 Votes

If I don't empty my mailbox for a week or two, but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

Asked by jordan about 11 years ago

Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.

865 Votes

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Asked by GS from Calif. about 12 years ago

I can't comment on your particular situation, but maybe I misspoke about no discipline as long as you are doing your job. I agree that taking a day off does sound like discipline. Did you call the SUpv to say you couldn't make the 3PM deadline? They shouldn't be so hard on you in the first week, though going over by 4.5 hrs is quite a bit. Any chance of somebody training you better to be more efficient as you deliver? These are just some suggestions.

865 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering my previous question about the application process in '98. I applied on-line last August and so far have heard nada. Zip. Zilch! Do you have any idea if I will get at least a reply or rejection notice? #lostinspace

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

If I don't empty my mailbox for a week or two, but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thanks for answering my previous question about the application process in '98. I applied on-line last August and so far have heard nada. Zip. Zilch! Do you have any idea if I will get at least a reply or rejection notice? #lostinspace

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

If I don't empty my mailbox for a week or two, but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

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