Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 11 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

849 Votes

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Asked by Mm over 11 years ago

I'm sorry to hear that regarding the POOM requesting that CCAs no longer report to work especially since you say they have work for you on most days. I have no idea what the reason would be for them requiring a stoppage in work. I don't know what legal protections you have as a CCA in opposing this. I also don't know how much the union will fight for your in this matter. I hope that they would fight for you. I just read a blurb in my local union newsletter (Long Island, NY) that a CCA has been converted into a regular employee for the first time in our district. I wish you well and hope that any work suspensions are short-lived.

849 Votes

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

Asked by Arlene about 11 years ago

Arlene, as far as I know full postage must be paid when mailing used clothing domestically. You can mail the item via USPS Parcel Post which is less expensive than Priority Mail. You can often donate used clothing to local organizations like Goodwill or The Salvation Army. I would recommend doing a web search in your area to see if it's possible to donate the clothing without having to use the USPS and pay postage.

847 Votes

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle over 11 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

847 Votes

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im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Asked by ryan over 11 years ago

Congratulations on your being employed with the USPS. It depends on the staffing of a particular office as to whether you will get a set route right away or varying hours. If the office is shorthanded, it's possible you can be assigned a route to daily and that will become your route until further notice. More often than not, new hires fill in where needed to cover carriers who are on vacation or sick leave or to deliver "pieces" on routes which one carrier may not be able to complete in their workday. At a certain time, usually after probation is over, you can bid to "hold down" a route or assignment of rotating routes when a carrier is out on vacation or extended sick leave. If you "hold down" an assignment this entitles you to do that route daily and you can only be "bumped off" that route under certain circumstances which are covered in the labor/mgmt or local agreement.

847 Votes

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

Asked by "wondering" almost 12 years ago

If there is a forwarding request on file for a certain name at a certain address, it is possible that the letter would be automatically forwarded to the new addrEss. We have an automated system that does this. The problem is that it doesn't catch every forwardable letter. it is possible that the letter gets accidentally delivered to the old address. One option is to write the letter to the old address and write "please forward" somewhere on the envelope. That may alert the carrier that the letter needs to be forwarded.

846 Votes

I put a letter in a blue collection box today, probably around 12:30. In the past, I know USPS has tried to phase these boxes out and I am worried that they are no longer thought of as important to check. How often are they really checked for mail?

Asked by Dennis over 11 years ago

You can rest assured that those blue collection boxes are checked at least 1 time after the time on the label for the stated day. For example, if the label says Mon-Fri 3PM, you can rest assured that the box is emptied AFTER 3PM each day M-F but before the last truck has been dispatched from the local post office to a regional processing and distribution center M-F. (also known as a P&DC or "plant"). Inside each collection box is a bar code which is scanned by the collection box letter carrier. The scan records the time that the box was emptied and is recorded on a central internal computer system.

846 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I put a letter in a blue collection box today, probably around 12:30. In the past, I know USPS has tried to phase these boxes out and I am worried that they are no longer thought of as important to check. How often are they really checked for mail?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I put a letter in a blue collection box today, probably around 12:30. In the past, I know USPS has tried to phase these boxes out and I am worried that they are no longer thought of as important to check. How often are they really checked for mail?

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