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1237 Questions

Last Answer on February 18, 2022

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn about 11 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

860 Votes

Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

Asked by Meg about 12 years ago

The Missing mail would likely be returnEd to the sender and not kept at the PO. if I were the carrier and I saw mail with a name I wasn't familiar with, I think I would deliver it and if each time the letter was not returned to me with a notice saying "not here", I would assume it was a valid delivery. Unless you live on a rural route, there is no obligation that I'm aware of to notify what names are valid at a specific address. I generally deliver it until told otherwise.

860 Votes

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Asked by Laurel almost 12 years ago

I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.

858 Votes

do the mailman usually run on saturdays and what time do they start and stop running?

Asked by Mark about 11 years ago

I'm not sure what you mean by running. Saturday is a regular delivery day for the USPS. As far as I know, nobody delivers any faster or slower on a Saturday. For those carriers that have routes with businesses that are closed Saturday, they may get done with their routes sooner. In this case they are sometimes given other duties to make up for the "undertime". In my office, those carriers usually do a collection run or deliver Express Mail or help out on another route that is overburdened that day. Deliveries where I work are usually made between 9:30 and 4:30. Thanks for the question.

857 Votes

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im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Asked by ryan over 11 years ago

Congratulations on your being employed with the USPS. It depends on the staffing of a particular office as to whether you will get a set route right away or varying hours. If the office is shorthanded, it's possible you can be assigned a route to daily and that will become your route until further notice. More often than not, new hires fill in where needed to cover carriers who are on vacation or sick leave or to deliver "pieces" on routes which one carrier may not be able to complete in their workday. At a certain time, usually after probation is over, you can bid to "hold down" a route or assignment of rotating routes when a carrier is out on vacation or extended sick leave. If you "hold down" an assignment this entitles you to do that route daily and you can only be "bumped off" that route under certain circumstances which are covered in the labor/mgmt or local agreement.

857 Votes

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Asked by Mm over 11 years ago

I'm sorry to hear that regarding the POOM requesting that CCAs no longer report to work especially since you say they have work for you on most days. I have no idea what the reason would be for them requiring a stoppage in work. I don't know what legal protections you have as a CCA in opposing this. I also don't know how much the union will fight for your in this matter. I hope that they would fight for you. I just read a blurb in my local union newsletter (Long Island, NY) that a CCA has been converted into a regular employee for the first time in our district. I wish you well and hope that any work suspensions are short-lived.

857 Votes

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle over 11 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

856 Votes

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Mailman (City Letter Carrier)

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We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

do the mailman usually run on saturdays and what time do they start and stop running?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Our mailbox has no names on it, the other day on one of our letters was written "do they live here" Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

do the mailman usually run on saturdays and what time do they start and stop running?

Also on Jobstr...

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

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Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?