MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
As far as I know if a letter requires a signature to be delivered (i.e. registered or certified), the letter carrier should make an attempt to get a signature at the intended address and not just leave a PS3849 Notice of Attempted Delivery. You may call the Post Office to have the item redelivered and you may leave the signed notice for the carrier to pick up and leave the registered item if all parties feel comfortable doing that.
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That sounds absolutely wrong what is done. The only time that a worker can open a package that i know of is if it is Media Mail. That class of mail is subject to inspection if a worker wants to verify that the contents qualify for the Media Mail rate. Does the worker say why he opens then packages? I haven't heard of your situation before.
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I don't know the answer to this for sure. I believe the mail would be delivered to the building in one bundle with the other businesses mail mixed in if there are no specific suite #'s. For you to have your mail delivered separately, I believe you would need to have a specific address which is different from the rest of the building (i.e. the same street address, but a suite # associated with it). You could consider renting a PO Box, but that would have a cost plus would require a trip to your local PO to retrieve your mail. Most of the mail that we deliver is sorted by a machine into delivery order so if your address doesn't have a separate suite number, a letter carrier probably wouldn't segregate your mail just because you have a box with your business name on it. It's my pleasure to assist you on this forum and thank you for writing.
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I can't quote you the regulations, but as long as the box is accessible to the letter carrier without a hazard that is usually sufficient for attaching a box to your house.
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I am not sure why they would leave the mail in the mailbox at the bottom of the hill. One reason is that if there is nowhere to securely put the mail at the top of the hill outside of the elements the carrier wouldn't want to leave the mail outside.
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Nobody should be putting your mail on hold for 10 days without your permission unless there was some obstruction to your mailbox which would prevent delivery. I believe that via USPS.com somebody could technically put a hold mail request pretending to be you, but that wouldnt be legal and haven't heard of that occurring. I hope you can find out why this happened.
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Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.
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