MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I have no idea why that happened. I assume you mailed the envelope to their old address because you wanted their new address. You probably also assumed that the USPS would return the envelope to you with the new address of the person who just moved instead of forarding the letter because you endorsed the letter "return service requested". I'm sorry I have no further information and I don't know that your local PO would know a lot about this either. As a letter carrier we are taught close to nothing about what that endorsment means, except that it can be processed through the CFS (Comuterized Forwarding System) which handles forwardable/returnable mail. Normally, Standard Class mail without an endorsment can be discarded if the addressee has moved. If the class of mail has the enodrsment, then the CFS processes the said item, though I don't really know what happens to it exactly.
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I'm sorry to hear about your mail being stolen. I don't know about moving the location of your mailbox. I am just speculating, but if you live in a circle where the mailbox sits at the street and is serviced by a letter carrier from their vehicle where they just stick their arm out and you want to move the box to a location where the same process can still be accomplished, I don't see why it would be a problem. Does the carrier drive by your house anyway, or do they not come in the circle because all of the mailboxes are at an area where they can avoid coming into the circle. If that's the case, I am not sure it would be allowed to be moved "inside the circle". It's important that the approach to the mailbox is not blocked on any regular basis so the carrier doesn't have to "dismount" from their vehicle to put the mail in the mailbox. I'm not saying they wouldn't dismount to deliver the mail, but the general idea of mailboxes at the street is so the mail can be delivered directly from the postal vehicle. For further clarification, I'd recommend calling or visiting your local post office and speaking with a delivery supervisor.
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I believe that this was acceptable but am not familiar with the rural carrier vehicle regulations. The USPS would likely not let this carrier deliver the mail from that vehicle if it wasn't approved. They can see what vehicle is being used when she leaves the Post Office and returns from her route. The rural carriers in the office where I work also used to use their own vehicles but I don't remember whether or not they were right hand drive (modified for mail delivery) vehicles. In the past few years they have been given LLVs (USPS-owned vehicles) to deliver their routes and don't have the option of using their own vehicle to deliver the mail. Thanks for writing.
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Unfortunatley, you are probably stuck with the new carrier. Do you know the reason that there was a change in postal carriers? Some of the reasons are: a change in the territory that makes up a route, a carrier chooses to leave their route for another one, or a carrier retires or transfers to another office. When this happens, the route often goes up for "bid", and the most senior carrier who desires to do the route that includes your street gets that assignment. It is not based on how friendly, efficient, or safe that this carrier works. There are plenty of letter carriers at the USPS who won't win congeniality awards or hard worker accolades. There is very little corrective action that can be taken as long as the carrier shows up for work and doesn't get into any motor vehicle accidents. I don't know how you would feel about calling the delivery supervisor to voice your concerns about the new carrier and the safety of their driving as well as them forgetting mail, but you could do that. I don't know what kind of response you will get or if it will change anything, but I don't think it would hurt to mention it. Those qualities are very unprofessional and unsafe in a letter carrier. There are some of these carriers at the office where I work as well. I try to have as little as possible to do with them whatsoever. I'm sure this problem isn't uncommon in the USPS and most other companies. Thanks for writing to jobstr for advice.
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Rob, congratulations on being hired as a CCA. I am guessing it is either Hcksville or Plainview. The PROs may be that you will have many people to meet, many opportunities for filling vacancies, and large neighborhoods to get to know. A con may be that if they are short-staffed, the mgmt can ask you to fill in and do parts of several routes in one day which may be exhausting. The positive part to that is that you are paid for all of your time work including Overtime pay. I believe you can refuse to use your own vehicle to deliver mail, however, they may not then be obligated to give you a govt vehicle to deliver the mail. If that is the case, you may have a reduced opportunity to earn a paycheck. Try to be as polite as possible when given assignments and if it turns out to be too much, speak up and advise the supervisor how much extra time you may need. Always make sure to work safely as well. Try not to get too involved with any office gossip or politics. Good luck and continue asking if you have more qs.
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I can't quote you the regulations, but as long as the box is accessible to the letter carrier without a hazard that is usually sufficient for attaching a box to your house.
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I apologize that I don't really know what further action for you to take. Were you able to contact your rural carrier to see if they recall where they put the international express item? Did they, in fact, remember putting it into your neighbor's box (and why)? If your neighbor claims that they didn't receive the item, I don't know what else you can do to prove that they did. I suppose this is one of the risks of allowing a rural carrier to sign for certain mail items.
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