Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

I know it's illegal to open someone else's mail, and I write return to sender on it, and send it back, but what if there is no return address? I would like to read and try to find out who sent it, and contact them, but the law won't let me. What do?

Asked by Not The Recipient about 11 years ago

In your example, I would write "addressee not known" and leave it out for the letter carrier to take back to the PO. Eventually the letter may wind up in the dead letter (Nixie) office where it may be opened and returned to the sender if it can be determined who should get it back or who it should be sent to. I personally wouldn't recommend opening the letter if you aren't the intended recipient. I understand your intentions are good, but I wouldn't want to get involved with someone else's first class mail.

677 Votes

Hypothetically speaking of course.... Suppose we sent a care package to someone famous at their home address. The package says that it's out for delivery, but the status hasn't been updated for 3 days now. Any guesses?

Asked by mtmom about 10 years ago

There is no need for you to be hypothetical in your question. I'm sure care packages are mailed to famous people all the time. Sometimes they give out their address of their personal representative or agent to maintain privacy of where they actually reside. It does seem strange or incorrect for a package to be out for delivery and no status update for three days. I'd normally say that if a package is out for delivery there should be some follow up status the same day (i.e. Delivered or Attempted). While I can't say for sure what happened to your package, hopefully it was delivered but the letter carrier forgot to scan it accordingly. This would be a mistake on our part. Thank you for your inquiry.

677 Votes

i think the usps gave my package to the r\wrong address

Asked by moshe ratner over 10 years ago

That is certainly possible. We do make errors. I don't know how to proceed from here, except if you think you know where it went to you could contact the USPS to see if they could contact the "wrong" recipient to get the package back though I don't know how likely that is. Good luck

677 Votes

How many times does a post man have to deliver a registerd letter to a person's address before he is to send it bck?

Asked by corinna over 10 years ago

For a registered letter that needs a signature, the letter is usually brought out one time to try and get somebody to sign for having received it. If no authorized recipient is available, a notice is left (PS Form 3849) advising the addressee that the letter needs to be picked up at the PO, or they may sign the 3849 to authorize redelivery. If the letter isn't picked up in a few days, a reminder 3849 2nd notice is delivered with a date written on it telling the addressee that the item will be returned to the sender if it isn't picked up. The date is usually 15 days from the First Notice being left, but I'm not sure. I hope this helps and I have deleted your previous question as I believe it is a duplicate. Thanks for writing.

676 Votes

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Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

Asked by Chris over 10 years ago

Chris, that is a very good question. We aren't required to stop at at a residential mailbox if we have no mail to that address and we can't visibly see any outgoing mail or the flag is not up to indicate outgoing mail. In the neighborhood that I deliver mail to most houses get a delivery daily even if it as little as an advertising run that covers the entire route (sometimes known as a 3rd bundle or EDDM).

676 Votes

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

Asked by bryce about 11 years ago

I deliver the mail via foot and don't drive up to a mailbox as you describe. The town in which I deliver mail does have sections where the letter carriers do drive up to a mailbox and put the mail in. I did this when I was a substitute letter carrier and will do it on occasion if that carrier is out or needs assistance. If the situation you described occurred while I was delivering, I would hand them the mail. I don't know if there is a policy against handing the mail directly to a customer in the environment you described. Some carriers may not want to hand the mail directly to a customer from their postal vehicle for safety reasons.

675 Votes

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Asked by Res almost 11 years ago

I am not sure of the correct answer to that question. I would think that the postman technically would have to put each piece of mail in the box that corresponded to the particular unit, and not have the discretion to just hand the mail to the doorman at the request of the resident.

674 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I know it's illegal to open someone else's mail, and I write return to sender on it, and send it back, but what if there is no return address? I would like to read and try to find out who sent it, and contact them, but the law won't let me. What do?

Hypothetically speaking of course.... Suppose we sent a care package to someone famous at their home address. The package says that it's out for delivery, but the status hasn't been updated for 3 days now. Any guesses?

i think the usps gave my package to the r\wrong address

How many times does a post man have to deliver a registerd letter to a person's address before he is to send it bck?

Also on Jobstr...

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I know it's illegal to open someone else's mail, and I write return to sender on it, and send it back, but what if there is no return address? I would like to read and try to find out who sent it, and contact them, but the law won't let me. What do?

Hypothetically speaking of course.... Suppose we sent a care package to someone famous at their home address. The package says that it's out for delivery, but the status hasn't been updated for 3 days now. Any guesses?

i think the usps gave my package to the r\wrong address

How many times does a post man have to deliver a registerd letter to a person's address before he is to send it bck?

Also on Jobstr...

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

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