MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I think what you are saying is that all of your new bills for your new address are not being delivered to you. For this reason you have incurred late fees. If I read it correctly, you have paid all of your old bills. The letter carrier at your new address should be delivering the new bills to your current address and not be returning them to the sender. You may want to leave a note in your mailbox with your name advising the letter carrier that your name is valid at your new address. You really shouldn't have to do this because when I see a new name to deliver that I'm not familiar with, I deliver the mail anyway and if it's not correct the current resident would usually leave the mail out for me to take back to the PO with a note saying "person doesn't live here"
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I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)
Thank you for your question and I hope you get your situation resolved shortly.
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I don't know the answer to this officially. It would definitely be helpful to put your name on your mailbox, but if a letter were dressed accurately with the correct apt. #, I'm not sure why it would be returned to the sender. If I were delivering to an apt. complex, I wouldn't require this to be done. I live in an apt. building and do put my name on the mailbox, but I don't know that it is required.
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No I haven't.
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Randy, I dont know the answer to your question. I can see it turning out both ways. On one hand, the carrier may be familiar with you and/or the neighborhood and feel it is safe enough to leave the mail by your door without risk of it being stolen. On the other hand, they may have rules saying that this is forbidden and not be able to verify that you actually wrote the note. you could also call your local PO to find out if they can be of any help, but I'm guessing they will say that you have to get a replacement key and can't risk bringing the mail to your door. I'm being purposefully vague because I have a feeling that there would be different answers from different offices/personnel. I hope you can find your mailbox key.
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I am not sure what happens next. Eventually, the Priority Mail envelope (which contains your passport) should either have its ZIP code manually corrected and sent to the proper Passport Renewal Office, or be returned to you "Undeliverable As Addressed". I don't know the time frame that this will all take, but with Priority Mail, the item shouldn't be sitting in a processing center for a week. You can call 1-800-ASK-USPS for possible assistance.
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It is very kind of you to want to tip your letter carrier for his service while you were away. We aren't supposed to accept tips, but I can't say I know of anybody ever being disciplined for it. I gladly accept them but it won't affect the quality of my service either way. I would recommend putting the tip in an envelope and on the outside write "Letter Carrier (insert name here if you know it)" and put it in the mailbox. Maybe tape it to the inside of the mailbox where it would be visible but not necessarily thought of as outgoing mail. If you aren't sure if he is working on a particular day I'm not sure how you could make sure they receive it unless you happen to be home when they are delivering the mail and you hand it directly to the carrier. I will say that you have one observant letter carrier. I would usually let the mail pile up in the mailbox hoping they come home soon to retrieve it.
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