MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
You should be getting delivery mail every regular delivery day if there are items addressed to you. The tracking website which indicated your specific item was still at the PO doesn't mean you will get iat the same day, especially if the package arrived later in the day at the PO. It is possible that your mailman was just late.
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I am not sure why you are getting poor service. If you are referring to mail being fwded from your old ZIP to your new address, it sometimes takes a little time and only certain classes of mail are forwarded (mainly first and periodicals class). If the mail is addressed to your new address, I don't know why you wouldn't get it. If this persists, you may want to contact your local PO, though I am never sure that results in any improvement.
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In my opinion, the majority of suburban mailboxes are curbside so the letter carrier can deliver the mail without having to get out of his/her truck. Where I work Is fairly mixed between curbside delivery and door delivery but I would suggest that all new construction would have either curbside (mounted) delivery or a centralized cluster box unit method of delivery. This answer is mainly my opinion and not based on scientific research.
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I am not sure why the note was placed in your box and the routing slip was maybe just being used for scrap paper to write the note. I am speculating that whoever wrote the note just wanted to verify that your partner's name was valid to receive mail there. Maybe the PO box clerk was filling in for the regular PO box clerk and didn't know your partner gets mail in your POB since your name is the only name renting it. I would just return the slip saying that your partner receives mail and the name and address is correct to come to your PO Box. That clear up any confusion on the part of the USPS employee that wrote the note.
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If possible, contact the merchant and see if it's possible to correct the address before the package is shipped out. If it is too late and the package has already entered the mailstream, I would see if you could contact your delivery Post Office and advise them that a package will be coming to an incorrect address and it should be delivered to your correct address. That may resolve any misdeliveries or stop the package from being returned to the sender unnecessarily. I hope this helps you. Thanks for writing!
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I think you mean in our carrier cases when we sort the mail in the post office, we use different color plastic tabs or colored bars to put in the case to indicate the status of certain addresses. Some carriers are better at using these than others and I don't think it's mandatory, but I think it is a great tool to help the carrier remember any changes on the route and to communicate that information for any substitute letter carrier.
The following is my understanding of the colors:
Red=I don't know
Green=Hold Mail
Yellow=Certain name at that address has/had a forwarding order on file (In our colored tabs, you can actually put a small tab of paper in there with the name of the family/individual/business that has a forwarding order on file)
Orange=Vacant Address-Do not deliver anymail here
White=Unknown
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I have never heard of this happening and wouldn't think that a carrier should be doing that. I think a unit owner should be allowed to accept mail at their address for whomever they want. I have no legal education in this matter so I can't tell you if i's legal or not, just that it comes across to me as inappropriate. I just have very little faith how far you would get in a complaint about this to the letter carrier, your HOA, or building management or your local PO.
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