Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

A person in my neighborhood is not getting her mail because the carrier is afraid of the dog INSIDE her house. She leaves her front door open, but has a sturdy storm door. She called the local manager, who said that it is always up to carriers. True?

Asked by Cathy about 8 years ago

Cathy, in my opinion that is a tricky situation. I think it technically can be up to the carrier to decide whether or not they feel safe delivering mail to the house with the dog or not. On the flip side, I encounter that situation a couple of times per day and don't think twice about delivering to houses where I know the storm door is latched and strong enough to contain the dog. This is coming from a carrier (me) who isn't too comfortable with dogs overall and have never owned one. It is a very rare situation (almost zero) that I've refused to deliver mail to a house with a dog inside the front door. If the door looks a bit ajar I might put my foot by the front door while delivering the mail. I'm not sure any of this helps. I think the basic mantra is if we don't feel comfortable delivering to a house we don't have to. It seems a bit too gray though because someone could take that to an extreme. I feel it's always easier to deliver the mail then to have to bring it back and then attempt 2x the amount on the next delivery day.

Are mail carriers allowed to take mail truck home everyday during their route? Curious because my neighbor does this daily and usually in his truck for a bit like 10-15 min then goes in his house for 20-30 min. Then leaves.

Asked by Anna over 9 years ago

I believe it's allowed for a letter carrier to take home the mail vehicle to your own residence as long as it's within a reasonable distance of where you deliver the mail, I delivered mail to a letter carrier's home who delivered mail on a nearby route. He'd bring his vehicle home daily (I could set my watch by him) and eat lunch. Our normal lunch break is 30 minutes and that includes the time it takes to get to and from your postal route. If the carrier was there for more than 30 minutes, that may not be appropriate but I can't really speak for anything that I don't personally know since the rules are so often enforced arbitrarily.

I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

Asked by Meela over 9 years ago

I wouldn't get too involved with this if I were you. I mean you wouldn't get in trouble as far as I know but you are correct in saying it's not your responsibility. Who advised you to throw out his junk mail? I would never do that as a USPS employee. No mail is junk to me. A mailer is paying my employer to deliver a service (mail) and I deliver it all. There are certain classes of mail which are non-forwardable and get a better speed of service, but it's all mail. I think the way I'd handle it is one of two ways. The first suggestion is to do nothing as it's truly not your responsibility to get involved with someone else's mail. The second suggestion would be to periodically take all of his mail, rubber band it and leave it by his front door if you feel that is a safe and secure place to leave it. I don't now how your residences are situated. Thank you for this interesting question.

I've been having a very hard time with my mailman. One day last winter, he threw my mail on my concrete step in the snow because he said it was to snowy, it wasn't at all! I've had numerous bills and mail that never was delivered. who do i call?

Asked by Linda almost 9 years ago

As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by jonathon over 9 years ago

I believe I have been asked this exact same question before with the same wording on this website. Anyhow, if this happened, I'd proceed with caution. When I felt it was safe to do so, I'd park the vehicle and walk around it to make sure everything looked okay. If I was in an unsafe area, I may think that it's some kind of setup to get my vehicle to stop and I'd just keep driving. Your scenario doesn't seem like it would happen very often and I don't usually pay attention to the actual other motorists gestures. I have driven a few times without the back tailgate being properly latched down which could make for a hazardous situation. I probably would be glad if someone had pointed that out to me.

My mailman put a note on our mailbox that said we MUST pick up our mail DAILY. Or the mail will be returned to sender. Is that a law or do we have a not nice mail carrier?

Asked by Cathy over 9 years ago

I'd say that it is untrue that it's a law that one must pick up their mail daily. If it is a law I've never heard of it and it wouldn't make any sense to me. I believe the carrier is just being not nice and telling you an untruth. The issue a letter carrier may have if someone doesn't pick up their mail daily is that depending on the size of the mailbox it may get too difficult to fit in subsequent mail deliveries. If this were the case it's possible that mail could be returned to the sender. Most mailboxes that I see can handle quite a few days worth of mail and it is common for people to not pick up their mail daily. If you are concerned about your mail being returned, please contact a delivery supervisor or postmaster to get clarification on the matter. Again, I don't see any issue or problem with mail not being collected daily by the recipient unless the mailbox capacity is pretty small.

Thanks again MailmanDave! One more question for now, do you fully inspect your truck before and after your route? I know you are supposed to... but do you

Asked by Dee almost 9 years ago

You virtually answered your own question with the "but do you". Every morning we are given 5 minutes before our break to inspect our postal delivery vehicles. Most of us at least turn on the engine to make sure it will start. We are supposed to do a walk around and look for any body damage, flat/low tires, leaks, and more. I mostly just turn the engine on and look at the fuel gauge to see if I need to stop at a gas station on the way to the route. At the end of the day, I empty out all of the contents of the vehicle and park and lock it. I don't do any further inspection at the end of the day. I know I don't do the full inspection walk around that we are supposed to, but so far it hasn't come back to hurt me. I use the same vehicle almost every day. If I were to use a different vehicle I may do a more thorough check to see if all of the signals and lights work.