Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

Asked by Asmabone1 about 10 years ago

It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.

515 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by tareq almost 10 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

515 Votes

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

Asked by B. about 10 years ago

I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.

514 Votes

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Asked by Donna E. almost 10 years ago

I'm a little confused by your question. Did you move the mail slot down the driveway into a door because some mail is missing or do you think mail is missing because you've moved the mail slot down the driveway and now the mail carrier won't deliver it? I don't know why your mail would be missing. The main reason is usually misdelivery by a USPS letter carrier and less common is mail theft. To answer your main question, I don't know anything about laws regarding how far a letter carrier can walk to deliver mail. If the carrier delivers on foot then it's very common to have to go to a door or mailbox near a door to deliver the mail. From what you described it shouldn't be an issue to have moved the mail slot into a door.

514 Votes

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I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan about 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

513 Votes

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern about 10 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

513 Votes

What would be the best thing to get a mailman for christmas my friend is a fellow mailman an he always complains about getting rained on and walking in the sun while hungover.

Asked by Ashley about 10 years ago

I wouldn't recommend getting them any alcohol if they are hungover often. How about some aspirin? We get a yearly allowance for uniform clothing so I can't think of any clothing to get them. Actually, maybe a light rain jacket or slicker wouldn't be such a bad idea, but we do get allowances for good performing raingear. As far as walking in the sun, we also can purchase wise-brimmed sunhats or pith helmets. We also have rubber overboots that can keep our feet dry in the rain. I receive gift cards and cash mostly as holiday gifts from customers to whom I deliver mail. One of my co-workers gives me some lottery scratch-offs which is very nice. I realize that this doesn't necessarily answer your question since none of these gifts are practical in dealing with rain or sun. It's also nice of you to just consider a gift so he should appreciate whatever you give them. I don't exchange gifts with most of friends or family. Having time with them is a present enough. I realize that's a bit corny but that's how I feel.

513 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Also on Jobstr...

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

What would be the best thing to get a mailman for christmas my friend is a fellow mailman an he always complains about getting rained on and walking in the sun while hungover.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Also on Jobstr...

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

What would be the best thing to get a mailman for christmas my friend is a fellow mailman an he always complains about getting rained on and walking in the sun while hungover.

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