Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

Asked by B. over 10 years ago

I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.

606 Votes

On mail box cluster Iw do know which solt each person's mail goes in

Asked by Mark about 10 years ago

If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.

606 Votes

Is being a mail carrier dangerous? Are you given any sort of protection in case of an emergency?

Asked by Rose almost 11 years ago

I don't think being a letter carrier is dangerous with respect to personal safety. I think most people respect the letter carrier enough not to assault or harass them. I can be accused of looking at this situation through rose-colored glasses because I am a male and deliver mail in an affluent area where very little violent crime occurs. You need to be vigilant for loose dogs and to drive carefully. The only protection we have for an emergency is for a dog attack. In that case we have dog repellent spray plus a mail satchel which could be used as sort of a shield between you and the dog. Most workplace injuries are falls which results in cuts, sprains, bruises and broken bones. In case of a real emergency we would call 911 and alert the Post Office.

606 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 10 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

606 Votes

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I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 almost 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

606 Votes

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Asked by aallee almost 11 years ago

It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.

605 Votes

Hey I was wondering, I live in Texas and want to ship a letter to Scotland. It doesn't weigh much, it just has a Pokemon card. But I was wondering if I had to put 2 stamps on it or take it to the post office to be shipped a Certain way? thanks!

Asked by Izzy almost 11 years ago

I'd recommend taking it to the Post Office to make sure you are paying the right amt. You should just be able to put it in a letter size envelope (if it fits) and seal the envelope well. A proper address should also be written on the envelope where the bottom line is the Country of Destination (in your case either UK or Scotland). My quick search says that a 2 oz. letter to Scotland would be $2.21. If you are interested, you can go to www.usps.com and search for calculate a price and after answering several questions you can get a rate. 2 stamps would be equal to .98 so that would be insufficient to mail to Scotland. The minimum price for international mailing is $1.20 I think. Thanks for writing and I always say it's better to put too much postage on instead of too little. This way you lessen the risk of an item being returned for insufficient postage.

604 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

On mail box cluster Iw do know which solt each person's mail goes in

Is being a mail carrier dangerous? Are you given any sort of protection in case of an emergency?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Also on Jobstr...

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Hey I was wondering, I live in Texas and want to ship a letter to Scotland. It doesn't weigh much, it just has a Pokemon card. But I was wondering if I had to put 2 stamps on it or take it to the post office to be shipped a Certain way? thanks!

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

On mail box cluster Iw do know which solt each person's mail goes in

Is being a mail carrier dangerous? Are you given any sort of protection in case of an emergency?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Also on Jobstr...

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Hey I was wondering, I live in Texas and want to ship a letter to Scotland. It doesn't weigh much, it just has a Pokemon card. But I was wondering if I had to put 2 stamps on it or take it to the post office to be shipped a Certain way? thanks!

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