MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.
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Definitely. Most of the time we deliver the mail that you are supposed to receive, but it's possible that the mail for you has been missorted and will show up later on the delivery route and the letter carrier doesn't backtrack the same day to bring it to you. You should get the mail the next delivery day. If the mail was misdelivered to another address it could be days (if at all) for you to receive the mail you are supposed to. The reason is because if mail is misdelivered its up to the errant recipient to put the mail back in a mailbox to be correctly delivered. They may do it right away, in a few days, or not at all.
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As a general rule, I think a letter carrier should be delivering mail to a mailbox unless they know or trust the person asking for the mail. If you are asking if they can bypass a house and not deliver mail at all, the main reason for refusing to deliver mail would be that the carrier feels their personal safety is in jeopardy due to a dog or other unsafe condition. They can also refuse to deliver the mail if safe access or access in general (door to an apt. Building is locked for an example) to the mailbox can't be assured. I don't know if the situation occurred to you which brought up this question. It is rare that I ever don't deliver mail to an address. Even if it's an unsafe construction area, I may give the mail to one of the workers who will put the mail in the mailbox.
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The USPS uses a lot of automation to sort the mail and I think it's looking for the address in the middle of the envelope as to where to send the item. In your example, I would recommended using a new envelope. Write your address (which will be considered the return address) in the upper left hand corner of the envelope. Put the recipients address in the center of the envelope and the sufficient postage in the upper right hand corner.
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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This definitely happens all the time. I would hope that we try to deliver every package but if we haven't organized our deliveries well enough, we may forget to deliveran online purchase. The parcel would then be brought back to the Post Office and probably be delivered the next delivery day.
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It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.
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