MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.
I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.
They might. If you are on a rural delivery route, I believe it is part of the carrier's job to mail items for the customers (at the customer's expense, of course) and deliver them stamps if they request them and pay for it. If you live on a city delivery route, it's probably up to the individual carrier if they will fulfill your request or not. I believe you can purchase stamps online and they'll be sent to you or there is an option for stamps by mail. In the latter option, you fill out a form and enclose a check and the USPS will deliver your stamps in a couple of days. I don't see any of those options used too often where I deliver mail but I can't speak for other post offices.
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I would forward any mail you receive from this point forward since you now have a valid COA for that former employee who is now deceased. Any mail that was previously put through with the MLNA may not come back at all and was returned to the sender. If the mail happens to come back to your office I would then forward it. This is all just my opinion. I'd ask the clerk who handles forwards in your office or a supervisor, but they may also just give an opinion without knowing if there is a correct procedure.
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I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.
It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.
Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.
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