Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

692 Votes

how late does the mail carrier run pls hlp thnx

Asked by deedee almost 11 years ago

I don't know where you live but delivery is usually done by 5:30 or 6PM based on my experience. I suppose if an office is short-handed or the mail volume is too high then delivery may be much later. The route which I deliver in Long Island, NY generally is done by 3:30 PM if the mail volume (including parcels to deliver) is average. So you can see there is quite a range as to how late a letter carrier route can be and there are variables that make it hard to pinpoint when delivery will be on any given day. Thanks for your question.

692 Votes

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Asked by seano760 about 11 years ago

I am not sure what a city flyer is, but I am guessing it was some type of communication from your city or it was an advertisement. If it said "postal customer" on it, it likely was delivered by the USPS. Another way is to check if there is an indicia on it. That is a square usually in the upper right hand corner of the mailpiece that says "prst std, US mail, paid" or something like that. That is proof of postage. We often deliver mailings that say "postal customer". Basically it means that each address receives this piece of mail. Sometimes it is residential only and sometimes it goes to all business and residential customers.

692 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 about 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

692 Votes

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Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Asked by Zach over 10 years ago

I am not too familiar with the outgoing mail gray business boxes. Was it inside a business that was on your run? It's not against any laws to mail a letter from an outgoing business gray box. As long as there is sufficient postage on the letter I don't see why you can't mail that from anywhere. It should be no problem at all. I just wouldn't know the schedule as to when the mail was picked up. If the letter carrier had already taken the mail for the day from the business gray box, it will likely get picked up the following delivery day.

691 Votes

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

Asked by Jane almost 11 years ago

If you know their name and what PO they work at you could mail it with their name, c/o the PO where they work and hopefully they will get it. You could mark it Personal if you want to. I have lost a lot of faith lately in things getting delivered to where they should but you could try it. I would think if our supervisor or PM saw a letter addresses to an employee they'd give it to them as long as it wasn't habitual. iVe never been in that situation so I can't say for sure. Thanks for your question.

691 Votes

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

Asked by Dee almost 10 years ago

My pleasure to answer yours and others questions, Dee! It's easy to respond quickly as I don't get an overwhelming number of questions. I also don't like to have a backlog of emails either. Anyhow, to answer your question the correct thing to do is to not deliver the mail and have it returned to the sender with the endorsement "No Mail Receptacle". I don't come across this situation very often. I sometimes fill in on another route and there is one house with no mailbox. I just rubber band the mail and leave it on their bench by a front door. I think if it was on my postal route I'd request the customer install a mailbox to have mail delivery service.

691 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

how late does the mail carrier run pls hlp thnx

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

how late does the mail carrier run pls hlp thnx

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

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