MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.
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The main reasons for a mail route to change for a city carrier is because a route/assignment has come up for bid (Another carrier has retired/transferred/bid to another route) and one carrier decides to bid for the available route so they'd leave their current route. That is the most common reason. It's possible you could have the same carrier for many years or a route may be so large or undesirable that it's like a revolving door as to who delivers your mail. One other reason for a new carrier is if the office restructures the routes and different streets go to different letter carriers. Where I work I've only seen this a couple of times in 15 years. This would be more common if there was a lot of new construction in a town. Assignments or routes are awarded to the carrier with the highest seniority who desire it. That is how the bidding system works. Thanks for submitting your question.
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I would forward any mail you receive from this point forward since you now have a valid COA for that former employee who is now deceased. Any mail that was previously put through with the MLNA may not come back at all and was returned to the sender. If the mail happens to come back to your office I would then forward it. This is all just my opinion. I'd ask the clerk who handles forwards in your office or a supervisor, but they may also just give an opinion without knowing if there is a correct procedure.
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I think it is inappropriate to solicit your own business while delivering a route for the USPS. I haven't heard of anyone being disciplined for doing this, but I would think that it is technically not allowed. I know of a couple of co-workers who do home improvements, landscaping, or sprinkler work as side jobs but don't know if they actually try to get business while delivering mail. If they want to do a postcard mailing to try and get business I suppose that would be fine as long as proper postage was paid for the mailing and they didn't just put their own postcards in mailboxes while delivering the mail and not affixing postage to it.
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You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.
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I see on a map you are referring to towns in MN that are about 55 miles apart. That's the mileage from Chaska, MN to Zimmerman, MN. I'd say it's approximately 2 days to get from the origin to the destination. For example, if the letter was mailed on a Tuesday before the collection deadline it should be delivered by Thursday. I hope this answers your question. It's also not a good idea to send actual cash through the mail if you can avoid it.
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