Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Asked by Zach over 10 years ago

I am not too familiar with the outgoing mail gray business boxes. Was it inside a business that was on your run? It's not against any laws to mail a letter from an outgoing business gray box. As long as there is sufficient postage on the letter I don't see why you can't mail that from anywhere. It should be no problem at all. I just wouldn't know the schedule as to when the mail was picked up. If the letter carrier had already taken the mail for the day from the business gray box, it will likely get picked up the following delivery day.

621 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

621 Votes

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

Asked by S.M.S over 10 years ago

The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.

621 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

621 Votes

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Is there a second seat in the mail truck???

Asked by Emily almost 11 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

621 Votes

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

Asked by Emely almost 11 years ago

They should take it. I've never heard of that being an issue. As long as there is sufficient postage it should be accepted. I think most letter carriers don't even look at the to/from address on an envelope when they collect mail from a person or collection box. Furthermore, I know of no requirement to even have a return address on anything that is mailed. Thanks for your question.

620 Votes

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Asked by Andrew over 11 years ago

If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.

620 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Also on Jobstr...

Is there a second seat in the mail truck???

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Also on Jobstr...

Is there a second seat in the mail truck???

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

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