Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Could any mailman refuse to give you your mail for any reason

Asked by Refuse almost 11 years ago

As a general rule, I think a letter carrier should be delivering mail to a mailbox unless they know or trust the person asking for the mail. If you are asking if they can bypass a house and not deliver mail at all, the main reason for refusing to deliver mail would be that the carrier feels their personal safety is in jeopardy due to a dog or other unsafe condition. They can also refuse to deliver the mail if safe access or access in general (door to an apt. Building is locked for an example) to the mailbox can't be assured. I don't know if the situation occurred to you which brought up this question. It is rare that I ever don't deliver mail to an address. Even if it's an unsafe construction area, I may give the mail to one of the workers who will put the mail in the mailbox.

666 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

666 Votes

is the mailman going to be running behind on the day after Thanksgiving with his mail delivery

Asked by Teri over 11 years ago

Teri, generally the mailman will be running behind because the day after any holiday there is often a heavier quantity of mail to deliver. I can't speak for all offices, but most of my co-workers were probably 1:00-1:30 behind their regular schedule when they started deliveries today. There was a huge quantity of parcels to have sorted by the clerks (took awhile) and also delivering these takes longer . One other factor is that the sun sets earlier this time of year so delivering the mail in the dark takes even longer.

665 Votes

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

Asked by S.M.S over 10 years ago

The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.

665 Votes

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It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

Asked by Roberta almost 11 years ago

I actually have no idea regarding the blue collection boxes being replaced with ones that have thinner slots. Possibly it is harder to steal out of it with a thinner slot buy I'm purely speculating. I don't know that theft from these boxes is much of an issue in most areas. Your question is the first I'm hearing about different size slot collection boxes. If anything I just hear of there being less collection boxes in general due to the decline in First-Class Mail being sent.

665 Votes

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

Asked by Jeremy over 10 years ago

I'm not sure what it means, but I'd gather that the renter of the PO Box either stopped paying the fee on the PO Box and it was closed or that they closed it on purpose. They also probably didn't put in a forwarding address which is why the label said "return to sender". It means the PO Box number exists but is not currently in use.

665 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 almost 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

665 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Could any mailman refuse to give you your mail for any reason

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

is the mailman going to be running behind on the day after Thanksgiving with his mail delivery

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

Also on Jobstr...

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Could any mailman refuse to give you your mail for any reason

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

is the mailman going to be running behind on the day after Thanksgiving with his mail delivery

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

Also on Jobstr...

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

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