Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 almost 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

663 Votes

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Asked by Donna E. over 10 years ago

I'm a little confused by your question. Did you move the mail slot down the driveway into a door because some mail is missing or do you think mail is missing because you've moved the mail slot down the driveway and now the mail carrier won't deliver it? I don't know why your mail would be missing. The main reason is usually misdelivery by a USPS letter carrier and less common is mail theft. To answer your main question, I don't know anything about laws regarding how far a letter carrier can walk to deliver mail. If the carrier delivers on foot then it's very common to have to go to a door or mailbox near a door to deliver the mail. From what you described it shouldn't be an issue to have moved the mail slot into a door.

662 Votes

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

Asked by Jeremy over 10 years ago

I'm not sure what it means, but I'd gather that the renter of the PO Box either stopped paying the fee on the PO Box and it was closed or that they closed it on purpose. They also probably didn't put in a forwarding address which is why the label said "return to sender". It means the PO Box number exists but is not currently in use.

662 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

662 Votes

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If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

Asked by daniel almost 11 years ago

I would give it back to you if I know who you are, or you can positively ID yourself, and if I can easily retrieve the letter. It's rarely happened to me and in each case in gave back the letter(s) to the sender. I can't speak to how another letter carrier would react to your request and I don't know if there are any rules specifically allowing or prohibiting this. We are not trained on how to handle this request as far as I can remember.

661 Votes

On mail box cluster Iw do know which solt each person's mail goes in

Asked by Mark about 10 years ago

If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.

661 Votes

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

Asked by jmasick@hotmail.com over 11 years ago

I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.

661 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Also on Jobstr...

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

On mail box cluster Iw do know which solt each person's mail goes in

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Also on Jobstr...

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

On mail box cluster Iw do know which solt each person's mail goes in

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

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