Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Asked by aallee almost 11 years ago

It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.

670 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

670 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Tolu Akande over 10 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out.

670 Votes

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Asked by Melissa about 10 years ago

If it is a temporary change, you could put a replacement mailbox or cardboard box (or anything labeled US mail) in an area visible and accessible to your letter carrier. I had a resident recently move the mailbox to near his garage because his whole front steps area of the house was being ripped out, expanded, and rebuilt. Your letter carrier shouldn't give you a hard time about this. If you get a chance you can mention it to them ahead of the construction beginning, or post a note by your present mailbox that you'll soon be providing a temporary alternate area to deliver the mail. Thanks for your question and consideration.

670 Votes

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Are the people at the counter in the post office obliged to ask me what I am sending in a Large Letter ?? thank you

Asked by Werlygig about 11 years ago

I don't believe they can ask you what is actually in the large letter, but I know if it's over a certain weight or size, they can ask something to the effect of "is the item you are mailing liquid, fragile, perishable, or potentially hazardous?" and you self-certify the answer with a yes or no. Certain batteries have to go by surface only and can't fly on airplanes. So I would take exception of they actually ask you what is being mailed if it's first class or Priority Mail. If you are mailing something via Medial Mail they can verify or even open a package to inspect that it is media (books, CDs, cassettes, video, DVD). I hope this answers your question.

670 Votes

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Asked by Shan over 11 years ago

I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.

669 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

669 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Also on Jobstr...

Are the people at the counter in the post office obliged to ask me what I am sending in a Large Letter ?? thank you

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Also on Jobstr...

Are the people at the counter in the post office obliged to ask me what I am sending in a Large Letter ?? thank you

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

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