Ask a Mailman (City Letter Carrier) anything

Could any mailman refuse to give you your mail for any reason

Asked by Refuse almost 11 years ago

As a general rule, I think a letter carrier should be delivering mail to a mailbox unless they know or trust the person asking for the mail. If you are asking if they can bypass a house and not deliver mail at all, the main reason for refusing to deliver mail would be that the carrier feels their personal safety is in jeopardy due to a dog or other unsafe condition. They can also refuse to deliver the mail if safe access or access in general (door to an apt. Building is locked for an example) to the mailbox can't be assured. I don't know if the situation occurred to you which brought up this question. It is rare that I ever don't deliver mail to an address. Even if it's an unsafe construction area, I may give the mail to one of the workers who will put the mail in the mailbox.

642 Votes

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Asked by lavender91 over 10 years ago

I only wish I had the problem of being asked out on dates! Just kidding, and I don't mean to make light of your question. You shouldn't have to feel uncomfortable when the letter carrier comes into your office. They shouldn't be flirting with you or asking you out on dates unless it somehow seems that the feeling would be mutual. It's not a bad idea to make it clear that you aren't interested in going out with him. I know that is easier said than done. You could call the delivery supervisor or postmaster to report this but I have a feeling that might make things worse. His behavior seems quite unprofessional. I don't think it's forbidden to ask a customer to go out socially, but they shouldn't push the issue or make the customer feel awkward if they aren't interested. To answer your question about locating your home address, we don't have access to any better resources than one would have doing an Internet search. If he ever showed up at your house unexpectedly, I think I'd alert law enforcement that you may have a stalker and to let them know where he knows you from. Maybe they could tell this letter carrier to knock off that inappropriate behavior. Furthermore, we shouldn't be using information we see on mail to get information for our personal use. That is also unethical and may violate some privacy regulations. I wish you well and that the creepiness will cease.

642 Votes

Does a mailman have a right to walk through my yard if they refuse to deliver my mail.

Asked by Bev over 10 years ago

Bev, I don't know the reason the letter carrier is refusing to deliver your mail. Do you have a loose dog near your mailbox or another hazardous situation which would make it unsafe for the letter carrier to deliver your mail. I don't know the answer to your question, but I'd say that they shouldn't be walking through your yard if they aren't delivering your mail. It sounds inappropriate to me, but I can't cite any rights that they have or don't have regarding this.

642 Votes

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Asked by COperson over 10 years ago

I don't believe that is normal or allowed in a USPS vehicle. I wouldn't risk taking a civilian (non-USPS employee) in the USPS vehicle. I can't quote any rules on this but I can't imagine the USPS would take any responsibility should the non-employee get hurt while in that vehicle. It sounds even more suspicious that this friend is bringing a bully breed dog along. I once had my nephews and parents walk with me along the postal route for approximately 45 minutes to show them what my job is like. I didn't receive approval from my supervisor to do this and, after the fact, I realize it may not have been proper to have them accompany me while delivering mail. My nephews were very young at the the time and I carefully watched as they put the mail in the mailbox on several occasions. It's up to you whether or not you want to report this to your local post office that the letter carrier works out of. I don't know if the supervisor would care or do anything but I can't imagine that this is allowed or condoned. If the friend just came along and didn't go into the USPS vehicle, it may not be as clear whether or not that is allowed, but it certainly seems inappropriate. In my work environment, I just stick to the rules as much as I can without drawing attention to myself and stay out of trouble. Thanks for the interesting question.

641 Votes

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

Asked by Marilyn almost 10 years ago

I don't have the answer because it differs from person to person. If the substitute carrier is conscientious and verifies the address on the mail the mailbox that he's leaving the mail in then it would probably be a low difference between the two. Some regular carriers make plenty of mistakes because they are in a hurry or maybe don't care. I am very conscientious but still make mistakes. When a substitute delivers my route, the results vary. Some days you think "great job" and other days it's "why don't they read the address and be more careful". Misdeliveries are a big pet peeve of mine. One reason is that you don't know if the errant recipient will put the mailpiece back for correct delivery or may just ignore or discard it. I don't feel enough education is put to our employees how important proper mail delivery is. I am fortunate now to have the same substitute carrier each week if I'm off and not asked to work overtime. He is very conscientious and reads all of the carrier alert cards I give him. Other substitute carriers have been good and bad.

640 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 10 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

640 Votes

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Asked by Andrew over 11 years ago

If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.

640 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Could any mailman refuse to give you your mail for any reason

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Does a mailman have a right to walk through my yard if they refuse to deliver my mail.

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Also on Jobstr...

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Could any mailman refuse to give you your mail for any reason

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Does a mailman have a right to walk through my yard if they refuse to deliver my mail.

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Also on Jobstr...

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

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