MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.
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I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.
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I don't believe they can ask you what is actually in the large letter, but I know if it's over a certain weight or size, they can ask something to the effect of "is the item you are mailing liquid, fragile, perishable, or potentially hazardous?" and you self-certify the answer with a yes or no. Certain batteries have to go by surface only and can't fly on airplanes. So I would take exception of they actually ask you what is being mailed if it's first class or Priority Mail. If you are mailing something via Medial Mail they can verify or even open a package to inspect that it is media (books, CDs, cassettes, video, DVD). I hope this answers your question.
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Based on the office where I work, there are about 25% female carriers. I can't say at all what it is at other locations. Lately, the CCAs who have been hired are more like 50% female. Some of them are quite petite so I don't know how they do the job lifting heavy parcels and walking with loaded mail satchels. I give them a lot of credit. I believe you should be able to lift up to 70 lbs, but I don't think that is tested and I see some carriers give their heavier parcels to a parcel post driver to deliver. I don't think that is necessarily fair that they don't have to carry the same load as I do, but I don't care enough to speak up or cause an unnecessary conflict.
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I am not sure what a city flyer is, but I am guessing it was some type of communication from your city or it was an advertisement. If it said "postal customer" on it, it likely was delivered by the USPS. Another way is to check if there is an indicia on it. That is a square usually in the upper right hand corner of the mailpiece that says "prst std, US mail, paid" or something like that. That is proof of postage. We often deliver mailings that say "postal customer". Basically it means that each address receives this piece of mail. Sometimes it is residential only and sometimes it goes to all business and residential customers.
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From Long Island to Brooklyn, NY is usually 2 days as long as it is mailed by the final pickup time on one day (for example usually 5 or 6 PM). The mail delivery system is pretty reliable in meeting that timeframe unless the mail is missorted or misdelivered.
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It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.
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