Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

640 Votes

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Asked by COperson over 10 years ago

I don't believe that is normal or allowed in a USPS vehicle. I wouldn't risk taking a civilian (non-USPS employee) in the USPS vehicle. I can't quote any rules on this but I can't imagine the USPS would take any responsibility should the non-employee get hurt while in that vehicle. It sounds even more suspicious that this friend is bringing a bully breed dog along. I once had my nephews and parents walk with me along the postal route for approximately 45 minutes to show them what my job is like. I didn't receive approval from my supervisor to do this and, after the fact, I realize it may not have been proper to have them accompany me while delivering mail. My nephews were very young at the the time and I carefully watched as they put the mail in the mailbox on several occasions. It's up to you whether or not you want to report this to your local post office that the letter carrier works out of. I don't know if the supervisor would care or do anything but I can't imagine that this is allowed or condoned. If the friend just came along and didn't go into the USPS vehicle, it may not be as clear whether or not that is allowed, but it certainly seems inappropriate. In my work environment, I just stick to the rules as much as I can without drawing attention to myself and stay out of trouble. Thanks for the interesting question.

640 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

640 Votes

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Asked by seano760 almost 11 years ago

I am not sure what a city flyer is, but I am guessing it was some type of communication from your city or it was an advertisement. If it said "postal customer" on it, it likely was delivered by the USPS. Another way is to check if there is an indicia on it. That is a square usually in the upper right hand corner of the mailpiece that says "prst std, US mail, paid" or something like that. That is proof of postage. We often deliver mailings that say "postal customer". Basically it means that each address receives this piece of mail. Sometimes it is residential only and sometimes it goes to all business and residential customers.

640 Votes

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what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

Asked by Marilyn almost 10 years ago

I don't have the answer because it differs from person to person. If the substitute carrier is conscientious and verifies the address on the mail the mailbox that he's leaving the mail in then it would probably be a low difference between the two. Some regular carriers make plenty of mistakes because they are in a hurry or maybe don't care. I am very conscientious but still make mistakes. When a substitute delivers my route, the results vary. Some days you think "great job" and other days it's "why don't they read the address and be more careful". Misdeliveries are a big pet peeve of mine. One reason is that you don't know if the errant recipient will put the mailpiece back for correct delivery or may just ignore or discard it. I don't feel enough education is put to our employees how important proper mail delivery is. I am fortunate now to have the same substitute carrier each week if I'm off and not asked to work overtime. He is very conscientious and reads all of the carrier alert cards I give him. Other substitute carriers have been good and bad.

639 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 10 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

639 Votes

is it legal to write a message on the outside of the envelope of a letter im mailing ?

Asked by chaser over 11 years ago

I don't see why it wouldn't be legal. The important parts are that the destination address, return address, and postage are in the correct places and clearly readable. Besides that I believe you may write a message on the outside of an envelope.

639 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Also on Jobstr...

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

is it legal to write a message on the outside of the envelope of a letter im mailing ?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Also on Jobstr...

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

is it legal to write a message on the outside of the envelope of a letter im mailing ?

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