MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.
I don't know how you know for sure the package was delivered to the parcel locker section and the key put into the neighbor's box. If you are sure of this (based on the fact that your mailman has made mistakes in the past) then I would put a notice on your neighbor's door. You don't have access to their mailbox so you can't put it in there. The notice can say: "I believe the letter carrier errantly delivered a package to you (or put the parcel locker key in your mailbox) that should have been for me. If you have received this package, please deliver it to me or leave it by my door. "
You may also want to include your phone number on the notice. Unless your neighbors or morally challenged they should give you the package without incident. I hope this helps you Joanna and you receive your package.
The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.
I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.
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If you know their name and what PO they work at you could mail it with their name, c/o the PO where they work and hopefully they will get it. You could mark it Personal if you want to. I have lost a lot of faith lately in things getting delivered to where they should but you could try it. I would think if our supervisor or PM saw a letter addresses to an employee they'd give it to them as long as it wasn't habitual. iVe never been in that situation so I can't say for sure. Thanks for your question.
Based on the office where I work, there are about 25% female carriers. I can't say at all what it is at other locations. Lately, the CCAs who have been hired are more like 50% female. Some of them are quite petite so I don't know how they do the job lifting heavy parcels and walking with loaded mail satchels. I give them a lot of credit. I believe you should be able to lift up to 70 lbs, but I don't think that is tested and I see some carriers give their heavier parcels to a parcel post driver to deliver. I don't think that is necessarily fair that they don't have to carry the same load as I do, but I don't care enough to speak up or cause an unnecessary conflict.
I don't know the answer to this and have never heard of it being an issue. I would likely pick the mail up but maybe each carrier has the discretion because it's possible they are allergic to such smells from perfume or lipstick. Lipstick could possibly get on other mail which isn't right in my opinion. Did the letter carrier ever mention to you why they wouldn't pick up the outgoing mail. I haven't done any online research regarding "mailing requirements" so I can't say if lipstick marks or perfume is permitted. I don't recall ever seeing it myself except in Valentine's Day advertising that may say "SWAK" (sealed with a kiss).
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