Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv over 11 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

710 Votes

Do you guys deliver mail on christmas eve?

Asked by Mike over 10 years ago

Yes, we deliver on 12/24/15 Thursday. At the office where I work, we will try to be done by 1600. After that, we will next deliver mail on Saturday 12/26/15. Christmas Eve is a regular work day except that our retail window may close earlier than usual.

709 Votes

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Asked by Lazarevicmass over 11 years ago

A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.

709 Votes

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Asked by aallee about 11 years ago

It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.

709 Votes

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My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Asked by MB over 11 years ago

Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.

708 Votes

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Asked by Shan over 11 years ago

I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.

708 Votes

Daughter of a deceased employee submitted an employee generated mlna with letter attached indicating father had past. I did mlna on the mail, then 2 days a fwd was put thru. Do l now fwd or mlna and will that mlna come back in dps or to office.

Asked by jvitto48 about 11 years ago

I would forward any mail you receive from this point forward since you now have a valid COA for that former employee who is now deceased. Any mail that was previously put through with the MLNA may not come back at all and was returned to the sender. If the mail happens to come back to your office I would then forward it. This is all just my opinion. I'd ask the clerk who handles forwards in your office or a supervisor, but they may also just give an opinion without knowing if there is a correct procedure.

708 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Do you guys deliver mail on christmas eve?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Also on Jobstr...

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Daughter of a deceased employee submitted an employee generated mlna with letter attached indicating father had past. I did mlna on the mail, then 2 days a fwd was put thru. Do l now fwd or mlna and will that mlna come back in dps or to office.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Do you guys deliver mail on christmas eve?

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Also on Jobstr...

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Daughter of a deceased employee submitted an employee generated mlna with letter attached indicating father had past. I did mlna on the mail, then 2 days a fwd was put thru. Do l now fwd or mlna and will that mlna come back in dps or to office.

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