Flight Attendant

Flight Attendant

Jordan

Toronto, ON

Female, 28

Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.

SubscribeGet emails when new questions are answered. Ask Me Anything!Show Bio +

Share:

Ask me anything!

Submit Your Question

161 Questions

Share:

Last Answer on August 26, 2013

Best Rated

what is the electronic items weight we can carry in a flight, what is the quantity, value, weight we can carry in legally in a flight

Asked by poornima over 13 years ago

Hmm that's not suspicious at all... what on earth are you trying to transport? A Commodore 64? A suitcase of Smartphones? Robocop?  I'm not sure that there is a limit but you'll have to be a bit more specific. Some electronics are considered dangerous goods and therefore are prohibited on all passenger aircraft.

The value of the electronics is irrelevant unless you are a) concerned about potential damage and want it insured or b) are leaving the country and passing through customs - but neither of those issues are dealt with through the airline.  

Weight restrictions for all luggage, whether checked or carry on, will vary from airline to airline, and should be posted on their website. 

Sorry I can't help you further but I'd need more details!

How would you describe the perfect flyer (customer) and what would that person have to do to make your job easier?

Asked by DV over 13 years ago

A perfect passenger is usually an invisible one!  They board with ease, they don't have a million carry-ons, they respect the seatbelt sign, they are polite when I come through with service, and they may even give me a smile as they deplane.  I know that doesn't sound very exciting, but it's also not that hard to be a great traveller!  I like to tell myself that I was this kind of customer before I became an FA but that could be wishful thinking.

I also enjoy people who chit chat and joke around with me, or ask me questions, because I love to help out and interact with guests one on one, it makes my day a lot more interesting - but don't feel obligated if that's not your style!

And since you asked, please don't stand in the aisles when I'm doing service!  I get it, when nature calls there's nothing we can do about it, but it is a pain moving my cart up and down the length of the plane so people can use the bathroom and then get back to their seats.  I'm used to it, but it would make my job easier if people could time their bathroom breaks around our service rather than during!  A girl can dream, can't she?

Thanks for asking!

I recently was extended an offer to become a FA for a mainline airline in the US. I am nervous about having to move to a new city in a short period of time following training. Any advice on this major transition? Thanks in advance!

Asked by Matty007 over 13 years ago

Congrats on the offer!

Definitely check out the answer I offered to the previous question:

"I'm pursuing a Flight Attendant career, the only concern I have is, if and when, for any reason, I get relocated, the problem isn't getting relocated, as much as, what do I do, live in motels until I can find a place to live close to the airport?"

So many pilots and FAs commute (ie: fly) to work, it proves that just because a position is based in a certain city, it doesn't necessarily mean you have to live there.  Always ask for suggestions from other co-workers and your trainers, but it IS possible to happily commute, despite what naysayers may have you believe.

A lot of FAs will move a couple times before they find something right for them.  If you're a homeowner or have kids or a spouse to uproot, of course moving will require a lot of consideration.  The best way to make an informed decision about where you want to live, is to work at the airline for a while to get a sense of what works and what doesn't for commuters and locals alike.  If it's at all possible, I'd recommend finding a temporary living situation in the new city (a rental, or a friend/co-worker's spare room) until you know more about the work, and what kind of schedule you'll be given, so that you can plan accordingly. 

Your new co-workers will be an invaluable resource when trying to decide where to live.  Moving can be intimidating, but your fellow crew members will have lots of suggestions (maybe conflicting!) about which neighbourhoods are best to look in, renting vs owning, driving vs transit, etc.  When I began training, I requested the emails of the other new hires that would be in my class, so we could swap advice about finding places to stay and car rental.  It was informative, helped calm my nerves, and even landed me a roommate. 

You've got some tough decisions ahead but you can always change your mind if what you've decided isn't working out.  Good luck!

do airlines ever use private homes for flight attendant layovers please respond to jackieblue_25@hotmail.com
thx

Asked by jackieblue_25 over 13 years ago

Sorry Jackieblue, as far as I know they don't, not even Bed & Breakfasts are considered because they're just too small.  There are so many criteria a hotel must meet to be considered for an airline contract that it would be a rare house indeed that could meet them all! 

For example, crews require safe and reliable transport between the airport and the hotel 24/7, rooms above the ground floor, safes, nearby access to restaurants and/or grocery stores, fridges and microwaves in each room are a plus for crew that pack their own lunches on the road, and a block of rooms always ready and available.  If you have all that then Wow.  I need some real estate tips from you!

I hope you don't mind I answered on here in case other people were wondering too!  Thanks!

I'm pursuing a Flight Attendant career, the only concern I have is, if and when, for any reason, I get relocated, the problem isn't getting relocated, as much as, what do I do, live in motels until I can find a place to live close to the airport?

Asked by LoveRhyme over 13 years ago

Relocating is a reality in the airline industry, so it's great that you're preparing for it.  Ideally you'll have enough notice to arrange a living situation before the moving date but if you don't, you have a couple options.

- commute!  I don't live in the city in which my airline is based, so sometimes I have to fly 4 hours to start my shift.  It sucks, but a lot of flight crew do the same thing.  When you consider that you could realistically only have 4 shifts in a month (each lasting 4-5 days) you'll only be doing that commute 8 times.  Depending on how far away you live, that could work out to being fewer hours than a typical drive-in commute for an office worker.  Also, the cost of the flights should be pretty low if your airline offers travel benefits, or even covered entirely by the company depending on where you live.

- get a crash pad.  Ask around at work - there are probably fellow employees who live close to the airport who have spare rooms that they offer to commuters for a nightly or monthly rate.  Or, some commuters chip in and rent an apartment or house together as an alternative to hotels.  If you're willing to have a roommate, you can check crew rooms for ads or on the company's internal website to see who else is in the same boat.  For my training in another city, another FA and I rented rooms in a Captain's house - who worked so often that I literally saw him once during my entire stay. 

- hotels.  Not the greatest option considering how quickly it will add up, but if you do find yourself in a position where you have to spend a couple weeks in a hotel, ask around for crew rates.  There will probably be a list of hotels that the airline has agreements with posted on the airline's internal website, but cold calling hotels in the area will also yield some deals (I recommend calling the front desk directly, and not the chain-wide 1-800 number).  Most hotels will give crew discounts if you show your work ID at check-in, and I've had as low as $60 a night.  Still not very sustainable for the long term, but better than full price!

what kind of hotels do you stay? 5 stars? you have time to workout at the gym off the hotel...? have time to explore the city off that country?

Asked by lisa about 13 years ago

Actually there's quite a variety!  I wish they were all 5 stars, but more often they're not that fancy, more of 3-4 star range (Holiday Inn, Radisson, etc).  There's a team from the airline who visit the interested hotels in each city to verify that the establishment is up to company standards, and elected representatives from the pilot and flight attendant departments go along to give their two cents as well.  The cleanliness and safety of the property is more important than the star rating, but I will say that the majority of hotels that crews stay in are nicer than what I pay for when I go on vacation! 

Layovers at my airline are anywhere from 10 to 48 hours, so definitely there are days when there's time to hit the gym and a lot of crew members are itching to do just that!  You can end up eating and sleeping so irregularly on the road that working out is one of those things that crew members feel in control of, and can make them feel better about the sometimes less than healthy environment we work in.  

On occasion I'll pack some gym clothes but I would way prefer to explore the city!  That's one of the greatest assets of the job, so when I work with flight attendants who just want to kick back in their hotel room and watch tv I can't really relate.  Because of this job I've had opportunities to see parts of Canada I never visited before, not to mention all the other countries I've seen.  I've visited museums, explored shopping districts, gone to festivals, and enjoyed food at countless restaurants... it sure beats the pay-per-view in the hotel room!

What was it like when you first became a FA? How old were you? Wages, experiences, stories?

Asked by Savannah over 13 years ago

I was working as a waitress in a cocktail bar, that much is true... 

I really was.  The money as a server was decent but my wagers became way more stable once I got hired as a flight attendant, and instead of handfuls of tips I was getting ~$750 paycheques every two weeks (it's not huge, but I'm a girl of simple tastes), plus flight and health benefits. 

My training lasted a month and when the time came for my first pairing I was a nervous wreck.  I had to commute in for work on a flight the night before and I felt totally overwhelmed trying to remember everything to pack.  Thankfully I ended up having a fantastic crew - who pranked me endlessly by hiding in the overhead bins to scare me and stuffing random things into my luggage, but also surprised me with champagne and cake - and the senior flight attendant who was supervising me was approachable and helfpul, and also knocked a couple bad work habits out of me before they had time to even form.

I confess when she took me upstairs after our last flight to officially check me off and seal my fate as an FA I started crying!  All the stress of the previous month - a gruelling amount of training, endless exams, meeting so many new people - just burst out of me in a wave of relief.  I'm not sure which of us was more shocked!  Immediatey after being officially signed off I hopped on a plane to LA to reward myself and celebrate my birthday which was two days away.

The following months were filled with all the excitement and uncertainty of a new job.  I got lost in a couple airports trying to find the crew bypass entrances, I found it really hard to keep up the pace on short flights, I met new people every time I showed up at the gate for work... it was exhausting - and so much fun!  It was almost a year before I snagged my first international layover (St. Lucia!) but in the meantime I got to know my own country so much better. 

I still get excited about my job four years later; you never know who'll you'll meet or where you'll end up.  I have a lot more confidence in my job now, and sure sometimes I roll my eyes at my schedule when I get another layover in the same old place, but I still get a thrill when I steal a moment by the window and watch the world go by!