Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
It is a standard two week training that all employees are required to undergo. You will be trained on the bar and on the cash register, as well as other tasks required of a Starbucks partner in a store.
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I'm not aware of any aside from employment laws on age. Starbucks will train you in everything you need to know, but a good attitude and customer service experience won't hurt.
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There are no franchises in Starbucks, they are all owned by corporate. The stores in grocery stores and airports are operated by a third party.
Profit depends greatly on the stores location and hours. My store made five times the daily/weekly profit than the store a quarter mile down the road. We were also open 21 hours a day attracting mall clientel. The other store was open 12 hours a day attracting condo residents. Different target audience, different profit.
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It's easy to pour out the extra that you don't want into the trash can. We get more complaints if a cup is NOT filled all the way than if it is too full... it's easier for the customer to pour some out than it is to add more for a customer that wants it filled all the way. Although typically, saying "with room" tends to work pretty well.
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Navy Officer (Former)
Just how educated is the typical US military serviceman?
Hotel Front Desk Agent
Have you ever had a suicide occur in one of your rooms?
iPhone & iPad Technician
What's something you think Apple does surprisingly POORLY?
They are done weekly.
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It depends on the store manager. For my store it was about 10 hours (a very senior person who had been with the company 20 years) but my guess is that most managers were prefer to invest their time and money in someone who is available around 15-20 hours.
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Ask questions you are generally interested in. I have a huge interest in volunteerism and community--which Starbucks corporate is also big on--and brought that up with my manager. It turns out my manager donated the most time/coffee to non-profits in the district so that really resonated with her. I also asked about her experiences, favorite thing about Starbucks, etc. Do some research on the corporation and ask yourself what you really want to know about Starbucks.
But don't ask about money and hours, that's a conversation for after you are offered the job.
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