I have been a bus driver since late 2006. I know the inside story, the scoop, the down low dirt of what it takes to be a bus driver, how to handle kids and adults, and how to survive on the "streets" so to speak. I used to have a blog, feel free to browse it or ask me a question here.
It sounds like the monitor might not need to be on the bus but you can ask for video to be pulled which has audio recording and it will also show if your child was showing out and the monitor was correcting her by telling her to sit down and behave. We have a lot of kids who try to get us as drivers in trouble for saying things when they are angry they got in trouble in the first place.
It depends on district policy as to what is acceptable in certain circumstances. We live in an entitled world where the thought process is me first and never tell me "no". Sadly this is not how the world works primarily and the sooner kids learn this concept the better. For me, if a child is a chronically late person, they get bus left and i will not return to pick them up. If the child has never been late and was just having a bad morning or an off morning, i might consider going back if its not too far out of my way. We also have a policy that they need to be out at each stop 5 min prior to avoid issues like this.
Depending on where you live and how the bus system is set up will depend on how the routes start and end in both morning and evening. Some districts have the schools separated on each bus by school/grade level. For example there may be high school routes, middle school routes, and elementary routes that all start and end at different times based on when those schools start and end their day. Alternatively you may live in a county that puts all grade levels on each bus. There are positives and negatives to this. A positive is that if you are a family that has older siblings, the older ones are riding with the younger ones and you don't have to worry as much about childcare when your high schooler gets off with your second grader. Due to the distance from the schools will depend on when each route needs to start. You can guarantee that the one that starts early will end late in the afternoon due to the distance they have to cover with children.
Again that varies district by district. Some districts have a sub list, others have an automated system and still others will have the traditional call in and have your supervisor find somebody to run your route.
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Being that some systems are on a certain schedule, it's likely the parent has been notified of when the bus will be there to drop food. If you did witness this, the neighborly thing to do would be to check on the family and ask if you can help them by calling the bus barn. It's hard to say whether or not they've already been told "be out at x time we will be there at y time" just like a normal bus stop. I would err on the side of caution and be polite with a phone call.
It happens that we make mistakes and pull put in front of people if there are blind corners as what appears in the video here.
I'm not entirely sure what the gold line flag stands for.
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