MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know the procedure for lost Driver Licenses to be returned to the rightful owner of the license. I'm not sure if each state has its own procedure for what should be done if a Driver License is found and put in to a blue USPS collection box. In my career I have never come across one or recall delivering one back to the licensee. It is possible that the license could be sent to the State Dept of Motor Vehicles (or whatever their equivalent is called in your state) instead of sent to the recipient. Looking at my own Driver License (NY) I don't see any instructions on what do with it if found. Thanks for writing.
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Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.
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Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
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Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.
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If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.
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I am not sure what you mean by demanding to unlock your mailbox. How does he deliver mail to a locked mailbox? Is there a small slot in the box where they can put the mail through? I have that situation with a few boxes on the route I deliver but am always able to put the mail in the slot. I wouldn't ever write on the mail demanding that it be unlocked. If a box was too full or if it was too difficult to deliver to a locked box I would just not deliver it and bring it back to the PO explaining to a supervisor why the mail wasn't delivered.
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Kathy, I can only guess that Ken was being followed by a supervisor in another USPS vehicle doing a route inspection. They are usually done about once per year on city carrier routes to see how long it takes a carrier to do their route and if they are doing it properly and safely. Sometimes they will ride in the same vehicle as the carrier and sometimes behind in another vehicle. If the mail volume has increased significantly then the carrier may be allowed more time to complete their route or may have some territory taken off the route to allow the assignment to stay within the normal window of an 8-hour work shift. There may have been another reason for Ken being followed though I'm not sure what it could be. (Possibly a mechanical issue where Ken asked someone to come out and rescue him if the truck broke down, though that call is usually made after the fact).
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