MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.
I am not sure that they will do this. It probably depends on how helpful the person who answers the phone wants to be. Unfortunately, that is my answer with many questions that requires interaction from personnel at the PO. To give a more practical answer, it is sometimes hard to give a time of expected delivery if there are staffing shortages at an office and a route is broken up into several "pieces" and not delivered as a whole route by 1 person. If one person is delivering an entire route then they usually follow a prescribed delivery order so it would be approximately the same time each day (usually within a 1 hour time frame.) For example, if I were to deliver my entire route, the deliveries are usually made between 1000 and 1545. Thanks for writing.
Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)
I don't believe that UPS or FEDEX do any type of stamping on their envelopes or parcels like the USPS does when processing the mail. I do know that both companies have very good tracking services for each item so the recipient can tell what facilities the item went through before being delivered to them. When they receive what you sent to them, they can likely go online with the item tracking # and find out how the item traveled from you to them. Thanks for writing.
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Funny, I had never noticed that to be the case! Just kidding. There is a very important reason the steering wheel is on the right hand side (as one is facing forward). I drive one of these vehicles. They are commonly known as LLV (long life vehicles), Jeeps, or other names. The reason for this configuration is because many mail routes have mailboxes at the street end of a driveway where a mail vehicle can drive right up to it and the letter carrier can put the mail in the box without having to leave his seat. They can just stick their right arm out of the window. On the left side of the letter carrier (where a regular vehicle would have the steering wheel) is a large metal tray where the letter carrier organizes the mail for delivery. This method of delivery is found more commonly in suburban or rural environments. I drive an LLV, and even though the route I deliver has no mailboxes at the end of a driveway (they are mostly by a front door or garage), it is safer for me to exit the vehicle on the right side instead of what is possibly moving traffic. It only took a short time to get used to driving this configuration and it seems none of my co-workers have much of a problem either. You just have to be careful of blind spots and when backing up, not unlike any conventional vehicle. You asked a great question and I may have given you more than you asked for but I hoped it helped Jeff.
Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.
I am a full-time regular city carrier so I usually work 40 hrs/wk. This is comprised of 5 8-hour days. We are off my on Sundays and then one day during the week or Saturday. There is ample opportunity to work overtime in the office where I am assigned. We usually have the option to accept it or refuse the overtime, except during periods of short staffing when extra work is sometimes mandated by management.
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