Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Asked by stephen allen over 10 years ago

There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.

741 Votes

Also, are the mail carrier tests good throughout the U.S. or are they required to be retaken in each individual state? How long are they good for on file once taken?

Asked by jadrian over 11 years ago

I don't believe that the tests matter at all by state, but when you take the test it is usually given by a certain district which is hiring. It has been many years since I've taken a hiring exam so I don't know if the process has changed. Furthermore, I don't know how long the grades are on file once the exam is taken. Good luck to you Jadrian.

740 Votes

i frogot to put my returning address on the mail i sent out today, what will happen?

Asked by Emily almost 11 years ago

It is fine not to put a return address on anything you mail. The issue that could come about is if the item you sent is "undeliverable as addressed" meaning that you didn't put on the correct destination address. In this case, the letter would likely be sent to the "nixie" or "dead letter" office. I don't know what it is called nowadays and I don't know what would happen to the letter, but you wouldn't get it back unless somebody opened it and your address was found on the inside. I don't even know if that is legal to do or if it is even done. Again, as long as you put the proper destination address on the letter, don't worry at all about not putting on the return address. Thanks for your inquiry.

739 Votes

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

Asked by Larry over 10 years ago

Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.

739 Votes

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If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

Asked by Francesca about 11 years ago

In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.

739 Votes

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Asked by Sandy over 11 years ago

It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.

739 Votes

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Asked by Alpha almost 11 years ago

If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.

739 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Also, are the mail carrier tests good throughout the U.S. or are they required to be retaken in each individual state? How long are they good for on file once taken?

i frogot to put my returning address on the mail i sent out today, what will happen?

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

Also on Jobstr...

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Also, are the mail carrier tests good throughout the U.S. or are they required to be retaken in each individual state? How long are they good for on file once taken?

i frogot to put my returning address on the mail i sent out today, what will happen?

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

Also on Jobstr...

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

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