Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST almost 12 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

1031 Votes

The man at the Orange, MA post office says he's been opening up my packages. I noticed no customers go there anymore. Another woman told me he also did it to her. Can he keep doing this to customers?

Asked by FeelViolated about 13 years ago

That sounds absolutely wrong what is done. The only time that a worker can open a package that i know of is if it is Media Mail. That class of mail is subject to inspection if a worker wants to verify that the contents qualify for the Media Mail rate. Does the worker say why he opens then packages? I haven't heard of your situation before.

1031 Votes

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

Asked by Pepper over 11 years ago

I don't know anything about the rules/laws in Canada about redirecting mail to another address just with a note. Are you okay with this? If so, then if it happens, so be it. If you don't want this or the Canada Post doesn't operate that way, then I guess it's more of an issue. I know I wouldn't abide by a letter like this. In the United States for mail to be put in another addresses mailbox (legally), a forwarding order has to be submitted with the US postal service and then the mail will be properly redirected, even if it is just a next door neighbor. I have one customer on the route I deliver that owns 2 houses adjacent to each other. One of them is for sale. Once that house is sold, I will need to have a forwarding order submitted to have mail forwarded from the sold house to the unsold house (if that's what they want). Thanks for the question.

1030 Votes

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Asked by Bert over 12 years ago

I don't know why it would make a difference whether or not your package had the 5-digit ZIP or the Zip + 4 digits. I don't know anybody who I work with who pays attention to it or needs to pay attention to it. If the parcel has the correct address including the apt. #, I would think that would be sufficient to get it delivered. The only suggestion I'd have is to contact the PO to mention this to them. Leaving a note in the mailbox won't help because it seems like you probably have several different letter carriers.

1030 Votes

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We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Asked by SPS Oceanside about 12 years ago

I must admit that does sound a bit early that the mailman arrives before 9AM daily. The more common comment is that mail deliver is later in the day that people would like. We generally have no control over the order that we deliver our mail routes. The routes are set up in a certain order of delivery and mailman are usually under a time pressure to deliver their routes and be finished in a prescribed amount of time. I believe your best remedy is to go to a mailbox (formally known as collection boxes) before the pickup time printed on the label inside the lid to ensure your outgoing mail will be processed that day. Thanks for writing.

1029 Votes

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay almost 12 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

1029 Votes

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

Asked by question over 12 years ago

I don't know the answer to this question. I know as a PTF, if you had a hold on a route, it came with certain rights and you could only be "bumped" off that route in certain situations. I don't know if it is any different with City Carrier Assistants (CCA). I don't have a lot of familiarity with the details of the NALC contract and union/mgmt rules.

1029 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

The man at the Orange, MA post office says he's been opening up my packages. I noticed no customers go there anymore. Another woman told me he also did it to her. Can he keep doing this to customers?

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Also on Jobstr...

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

The man at the Orange, MA post office says he's been opening up my packages. I noticed no customers go there anymore. Another woman told me he also did it to her. Can he keep doing this to customers?

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Also on Jobstr...

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

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