Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Asked by Chris over 12 years ago

Chris, the pleasure is mine to help out where I am able to. I am not sure what your comments mean regarding the Darwinian approach, except possibly that I was just stating the obvious to drive carefully. I am not familiar with what the USPS Manual says, but does that state several simulated scenarios to be passed? Good luck to you if you are trying to get hired as a letter carrier with the USPS.

1056 Votes

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica almost 13 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

1056 Votes

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

Asked by Pepper almost 12 years ago

I don't know anything about the rules/laws in Canada about redirecting mail to another address just with a note. Are you okay with this? If so, then if it happens, so be it. If you don't want this or the Canada Post doesn't operate that way, then I guess it's more of an issue. I know I wouldn't abide by a letter like this. In the United States for mail to be put in another addresses mailbox (legally), a forwarding order has to be submitted with the US postal service and then the mail will be properly redirected, even if it is just a next door neighbor. I have one customer on the route I deliver that owns 2 houses adjacent to each other. One of them is for sale. Once that house is sold, I will need to have a forwarding order submitted to have mail forwarded from the sold house to the unsold house (if that's what they want). Thanks for the question.

1055 Votes

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Asked by Bert over 12 years ago

I don't know why it would make a difference whether or not your package had the 5-digit ZIP or the Zip + 4 digits. I don't know anybody who I work with who pays attention to it or needs to pay attention to it. If the parcel has the correct address including the apt. #, I would think that would be sufficient to get it delivered. The only suggestion I'd have is to contact the PO to mention this to them. Leaving a note in the mailbox won't help because it seems like you probably have several different letter carriers.

1054 Votes

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Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Asked by Andy b over 11 years ago

Andy, I am glad to write this blog of my experiences and advice as a letter carrier for the USPS. To answer your questions:1) I'd wear a suit if you have one, or ar least a shirt and tie with nice pants and shoes. Try to be clean cut, ambitious, professional and polite. I don't know how much appearance counts in a USPS interview, but it can't hurt to take the above advice. Be on time and respectful of the interviewer.

2) Becoming a regular from a CCA is usually just a matter of waiting until there is a vacancy in your office or station that remains unassigned to a regular carrier. Then it may take a month or two to become a regular carrier. The time that it takes for a CCA to become a regular carrier depends on the staffing and turnover where you are assigned to work. I can only speak for my PO, but I've seen it take as little as one year and as much as 8 years (that is when we had PTFs (part time flexibles, a precursor to CCAs) to become a regular employee.

3) When you become a regular employee, the hours get much more stable and predictable. You generally work 5 8-hour days per week with set hours. As a CCA, you pretty much work when they want you and for as long as needed per day. There aren't many rights for a CCA with regards to hours except if they are "holding down" a regular assignment for a rte that is temporarily vacant due to illness or vacation. As a regular employee, you can refuse OT if there is enough staffing to cover all of the assignments in a day. The management can mandate carriers to work OT if they are short handed and those who want to work OT already will be working some amt of OT. The rules for this are a little complex so I won't go into it here.

Thanks for your questions and good luck Andy.

1054 Votes

Ok. Thanks for the info. The fence gate is placarded BEWARE OF DOG. The young carrier enters anyway with my dog barking aggressively & wife tells him to not enter. He enters anyway and gets nipped in leg. What now?

Asked by Hearding Hollywood about 12 years ago

The letter carrier should not be putting himself in that risky situation. Is it possible for you to relocate your mailbox outside the contained area where your dog is? I don't believer a letter carrier wants to bring out your mail each day not knowing whether or not he will have safe access to your mailbox. Again, I am not sure why he would enter the fenced in area when told not to. With regards to getting nipped in the leg, I am not sure what happens next. I wouldn't worry about it if you aren't contacted by the post office regarding your dog.

1054 Votes

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Asked by SPS Oceanside over 12 years ago

I must admit that does sound a bit early that the mailman arrives before 9AM daily. The more common comment is that mail deliver is later in the day that people would like. We generally have no control over the order that we deliver our mail routes. The routes are set up in a certain order of delivery and mailman are usually under a time pressure to deliver their routes and be finished in a prescribed amount of time. I believe your best remedy is to go to a mailbox (formally known as collection boxes) before the pickup time printed on the label inside the lid to ensure your outgoing mail will be processed that day. Thanks for writing.

1052 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Also on Jobstr...

Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Ok. Thanks for the info. The fence gate is placarded BEWARE OF DOG. The young carrier enters anyway with my dog barking aggressively & wife tells him to not enter. He enters anyway and gets nipped in leg. What now?

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.Enumerated in USPS manual.

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Also on Jobstr...

Thanks for your helpful blog. Few questions!I have a interview in a week as cca1.1) What should I wear for interview?2) How soon can you become a regular employee?3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Ok. Thanks for the info. The fence gate is placarded BEWARE OF DOG. The young carrier enters anyway with my dog barking aggressively & wife tells him to not enter. He enters anyway and gets nipped in leg. What now?

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

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Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?