Ask a Mailman (City Letter Carrier) anything

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

Asked by Melva almost 12 years ago

I don't know the answer for sure about this. It may depend on the actual carrier who comes to empty out the blue collection box as I am not sure of the rules that cover this. I know if I were the carrier who was emptying out the box and you could prove who you were and it matched a return address, I would likely return it to you. If there was no return address but you could still somehow prove it belonged to you, I also would likely give it back. But just to reiterate, I don't know the rules that cover this and it may also be up to the direction of the letter carrier.

973 Votes

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

Asked by zholcombe over 12 years ago

I am not sure of the the regulations as to whether or not the mail should be delivered without proper lighting. It is difficult to deliver mail if one can't read the addresses clearly enough or if it isn't safe to do so. Is it possible the complex mgmt can install a light over the boxes that can be switched on or off as needed. In general if mailboxes are set up so that delivery can be effected from inside a postal vehicle, the carrier shouldn't have to get out to deliver the mail. That said, I'm sure there are many occasions that it's easier to just deliver the mail than having to bring it back to the PO for delivery at a later date. I'm sorry I can't give you any more specific info.

972 Votes

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

Asked by Arlene almost 12 years ago

Arlene, as far as I know full postage must be paid when mailing used clothing domestically. You can mail the item via USPS Parcel Post which is less expensive than Priority Mail. You can often donate used clothing to local organizations like Goodwill or The Salvation Army. I would recommend doing a web search in your area to see if it's possible to donate the clothing without having to use the USPS and pay postage.

971 Votes

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Asked by brimfield over 12 years ago

I apologize on behalf of the USPS for such bad behavior by the letter carrier. Did you ask him something that may have bothered him. Were you polite to him? Either way, he should not be rude to you and I don't think it's appropriate for him to curse either. My only suggestion is to call the PO where he works and speak to a delivery supervisor. I'm not sure that would resolve anything. They are sometimes ambivalent about this.

971 Votes

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

Asked by Contos over 11 years ago

Great question. Since it has been many years since I have been trained to be a letter carrier, I don't remember if I was trained to make sure the box is closed. Personally, it is just common sense to close any mailbox if you can. What I mean is that sometimes the mail is too "tall" and would prevent a lid from closing completely, but I would still close the lid as much as I can. To be honest, I don't think training is that thorough when it comes to being a letter carrier. I have seen carriers just put the mail on the ground in front of a house (not even rubber-banded) because they couldn't find a mailbox or doorslot. I have also seen the mail delivered but hanging out of the mailbox in a very messy fashion when there was clearly enough room to fit it all in. Granted some mailboxes are quite small and it is impossible to fit the mail entirely inside, but I've never heard a customer complain about the mail hanging out of those small boxes. My suggestion would be either to call the PO and speak to a delivery supervisor about this or put a note on the mailbox saying "please close lid after delivering the mail". By the way, I am presuming that your mailbox is deep enough to fit even catalogs and magazines. If this isn't the case, then I do understand the mailbox lid not being closed.

969 Votes

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Asked by Boo over 11 years ago

Most post offices are open until Noon or 1PM for retail service on Saturdays if they have Saturday hours at all. I don't know if you can put a reverse on a letter that has tracking via the telephone customer service or via www.usps.com. It may have to be done in person at a Post Office. If you call 800-ASK-USPS they may know a bit more about this subject. Their Saturday hours are 8AM-6PM ET.

969 Votes

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

Asked by Carol over 11 years ago

Unfortunatley, you are probably stuck with the new carrier. Do you know the reason that there was a change in postal carriers? Some of the reasons are: a change in the territory that makes up a route, a carrier chooses to leave their route for another one, or a carrier retires or transfers to another office. When this happens, the route often goes up for "bid", and the most senior carrier who desires to do the route that includes your street gets that assignment. It is not based on how friendly, efficient, or safe that this carrier works. There are plenty of letter carriers at the USPS who won't win congeniality awards or hard worker accolades. There is very little corrective action that can be taken as long as the carrier shows up for work and doesn't get into any motor vehicle accidents. I don't know how you would feel about calling the delivery supervisor to voice your concerns about the new carrier and the safety of their driving as well as them forgetting mail, but you could do that. I don't know what kind of response you will get or if it will change anything, but I don't think it would hurt to mention it. Those qualities are very unprofessional and unsafe in a letter carrier. There are some of these carriers at the office where I work as well. I try to have as little as possible to do with them whatsoever. I'm sure this problem isn't uncommon in the USPS and most other companies. Thanks for writing to jobstr for advice.

968 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Also on Jobstr...

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Also on Jobstr...

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

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