Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

What should I do if I am out on a route and have a question?

Asked by Dee over 8 years ago

Dee, that just happened to me today. I was given part of another route to deliver, but along with the mail on the other route which I was suposed to deliver was additional mail that wasn't part of my extra assignment. Not knowing if I was approved to deliver that additional mail, I called the delivery supervisor at the Post Office and asked for further guidance. She said to go ahead and deliver it and that wouldn't be an issue with me taking longer than I was supposed to. Basically, just call the post office and ask for the delivery supervisor. When they send you out to deliver mail, your supervisor should give you the office phone number to call if there are any questions. It's pretty common for me to call the PO and vice versa if we have questions. I would hope your supervisors are just as receptive as it is part of their job to assist you with anything you may not be sure of. I also have the cell #'s of some of my co-workers who I'll call/text if I have a question they might know the answer to.

369 Votes

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

Asked by joe over 8 years ago

I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.

368 Votes

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Asked by Joe about 9 years ago

I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.

367 Votes

Thanks for the reply! And as far as anything illegal,I have been getting there mail every now and then,with a name similar to my dad's?? This person was living in neighborhood, but background indicates another current address,also very close by??

Asked by DwB44 about 9 years ago

That certainly sounds fishy, especially with mail of a similar name to your Dad, and also nearby addresses. I suppose you could alert local law enforcement or USPS Postal Inspection Service but have no idea what their response would be. If mail arrives at your address with dad's name a little bit "off", he could open it and if it's anything like an unpaid bill he could either do nothing about or call the creditor and say that it's not him.

367 Votes

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Hello-
Recently I mailed a letter but right after discovered I forgot to put the address label on,but did have my own as return address. That was last week,mailed from another zip code,30 miles away. So how long should it take to mail it back to me?

Asked by David W Beale almost 9 years ago

Regarding the letter which you mailed without a destination address but had your return address, I don't know how long it should take to be returned to you. If handled properly my guess would be about one week. I've seen these in the mail before. It would have a rubber stamp marking which says "returned for better address" or "insufficient address" and then delivered to your return address. Unfortunately, non-deliverable mail is sometimes put on the back burner if staffing levels are low and mail needs to be handled specially. That's why I'm hesitant to say how long it will be before your letter is returned.

366 Votes

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

Asked by jvitto48 about 9 years ago

I think you would like having your own route. It's a lot more relaxing than having to deal with 5 different carriers and their personalities. As far as pay goes, you are correct. It does decrease when you have your own route. It's not a significant decrease IMO. If you do a web search for City Carrier Pay Chart or Pay Scale, that should help. Also, you may go to www.nalc.org where the pay chart is available. You would look at City Carrier Level 1 and the table based on when you were hired. The yearly difference between a floater and someone with their own route probably never gets to be more than $1600, but the pay chart would show it more clearly.

366 Votes

I sent off my probation payment and it came back saying boxed closed. I dnt knw what that means could u tell me please

Asked by suboo about 9 years ago

I think that it means that the PO Box where the probation payments were accepted has now been closed. That seems odd considering its for probation and I'd think the department would want their payments. I'd recommend emailing or calling the probation department to verify you have the correct address for them. It's possible that the USPS returned it you by mistake and the PO Box isn't closed. It's best to follow up directly with the probation office.

365 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What should I do if I am out on a route and have a question?

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Thanks for the reply! And as far as anything illegal,I have been getting there mail every now and then,with a name similar to my dad's?? This person was living in neighborhood, but background indicates another current address,also very close by??

Also on Jobstr...

Hello-
Recently I mailed a letter but right after discovered I forgot to put the address label on,but did have my own as return address. That was last week,mailed from another zip code,30 miles away. So how long should it take to mail it back to me?

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

I sent off my probation payment and it came back saying boxed closed. I dnt knw what that means could u tell me please

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What should I do if I am out on a route and have a question?

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Thanks for the reply! And as far as anything illegal,I have been getting there mail every now and then,with a name similar to my dad's?? This person was living in neighborhood, but background indicates another current address,also very close by??

Also on Jobstr...

Hello-Recently I mailed a letter but right after discovered I forgot to put the address label on,but did have my own as return address. That was last week,mailed from another zip code,30 miles away. So how long should it take to mail it back to me?

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

I sent off my probation payment and it came back saying boxed closed. I dnt knw what that means could u tell me please

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Hello-
Recently I mailed a letter but right after discovered I forgot to put the address label on,but did have my own as return address. That was last week,mailed from another zip code,30 miles away. So how long should it take to mail it back to me?