Suicide Hotline Manager
CantSay, US
Female, 0
I supervise and train telephone operators for a suicide hotline. In addition to answering phones myself, I am also available when questions about protocol come up or if a phone operator is having trouble dealing with the emotions being expressed by a caller. Like many non-profits, we are now in danger of being shut down because of budget cuts.
Some record will likely exist for training or research purposes. Depending on whether the hotline is anonymous or not, that record might be de-identified.
There have been a few times when it felt like the caller was in imminent danger and I was able to diffuse the situation. We try to be a calming presence focused on the caller, helping them to sort out the chaos or dark depression they are experiencing. More common is for a caller who is not yet suicidal but has a lot going on to feel the need to relieve the build up of emotional pressure before it explodes into a dangerous situation.
Some probably do, but I'm not familiar with any. I think that part of the benefit of the hotline is to really hear someone's voice there with you in the moment. There's something very removed about just reading words on a screen that, in my mind at least, seems less impactful.
Yes, you do.
Security / Bodyguard
Have you ever had to disarm an attacker?Former IRS Revenue Officer
Are IRS auditors more accommodating when you're polite with them?Literary Scout
Can a novelist achieve huge success through self-publishing?Each hotline has its own specific training, so you should directly contact a hotline near you. My experience would likely be dramatically different from that of another trainee.
No, that would definitely not be allowed and would probably be offensive to non-Christian callers.
In cases where the operators are not volunteers, I would imagine it's typically around minimum wage.
-OR-
Login with Facebook(max 20 characters - letters, numbers, and underscores only. Note that your username is private, and you have the option to choose an alias when asking questions or hosting a Q&A.)
(A valid e-mail address is required. Your e-mail will not be shared with anyone.)
(min 5 characters)
By checking this box, you acknowledge that you have read and agree to Jobstr.com’s Terms and Privacy Policy.
-OR-
Register with Facebook(Don't worry: you'll be able to choose an alias when asking questions or hosting a Q&A.)