Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
It was one on one. Here is a response I gave another person who asked this question:
I dressed business casual (nice slacks and top) because I wanted to show my manager I took the interview seriously. She dropped other candidates who showed up in jeans and tshirts. Again, my manager was my manager and all managers are different.
I think it took about half an hour and she mostly asked me why I wanted to work for Starbucks, my experience and how I could apply it to the job, what I thought of their communtiy service policy (my manager really loved it) and then posed a lot of scenarios to see what I thought I'd do. For instance, she'd ask, "There are two of you working. You're on register and the drip coffee needs to be changed out, tea needs to be made, there are dishes piling in the back, you are running out of cups and you have a line out the door. What do you do first? Why? What do you do next? Why? Say the third customer in line starts yelling because you're taking too long, how do you respond? Why?"
I don't know if there are right or wrong answers to this, but since I'd already worked in a coffee shop I had an idea of what order things need to be addressed in. Part of me thinks it's just a baseline to see if you can grasp the idea that while customers are really important to Starbucks, so is quality and you can't sacrifice one for the other.
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I have never lived and worked in California. Furthermore, this is HIGHLY dependent on where you live, what the minimum wage is, and other things that may come into effect. Where I lived, baristas were paid 25 cents above the federal minimum hourly wage.
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Practice, practice, practice.
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Day Trader
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Casting Director
What do you look for when auditioning candidates for reality TV?
Help Desk Technician
Are people appreciative when you help them or do they just treat you like a support monkey?
It has been over three years since I last worked at Starbucks. I no longer remember the specifics of the system, if it is even the same.
I'd recommend chatting with your local baristas. If you catch them when they are not busy, many will be happy to discuss specifics of the job, depending on who you are researching for.
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I would assume so.
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Apply and receive a job offer for Starbucks. Only baristas receive the training.
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