Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
I believe there was a military discount when I worked at Starbucks. I assume there still is. The best way to find out is to ask your barista!
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Starbucks corporate would be your best bet. Call the partner line.
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Yes, Starbucks uses a company named Ecosure for Quality Assurance Standards Audit. Starbucks main office could better advise you more details.
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Please read previous questions. This has been answered multiple times.
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Help Desk Technician
What's the closest you've come to "losing it" on someone you were helping?
Call Center Employee (Retail)
Do you think it's just a matter of time before all U.S. companies move their customer support overseas?
Federal Lobbyist
What was the strangest lobbying request you've ever received?
This question has been answered before so you'll be able to find more details elsewhere in this thread. And as I've said before, many of my co-workers has no experience working in a coffee shop but they still got hired.
The questions mainly revolve about how you manage stressful situations and what you would do in X scenario. An example scenario might be: "The coffee timer is beeping so you need to rebrew coffee, you have a line out the door, someone wants a sandwich heated,your other barista just went on her 30 minute lunch break so it's just you and your shift manager... what do you in do in what order?"
Your interviewer will be looking to see if you have good prioritization skills and what your people skills are like. Making a latte can be taught, but the others take more time to learn. So if you can talk about how you handled stressful situations, you'll be golden!
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When I was there in 2012, we used Tazo. I am unsure of the specifics. I assume nothing has changed but you would have to ask Starbucks to confirm.
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Order with "no classic" to make it without any simple syrup (sugar). The matcha will have no impact on sweetness.
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