Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
There is a training manual that explains everything, you could ask your shift manager or store manager (whomever you trust more) if you want to look at it. There is also a book of all the drinks and how to make them that you can study on your break times. Almost all stores should have copies of these.
I went through the training about 3 years ago and to be honest, I don't remember all the details. It's not like a 2 weeks intensive program, it's a day of "here's how you make cold drinks" and then you practice. Then a day of "here's how you work the register" and then you practice. Basically they will show you how corporate wants things done and after some oversight, its up to you to learn how to do it. At the end of the 2 weeks, you manager will watch you for about 15 minutes on bar and 15 minutes on register to see if you do things correctly, and if not, they will retrain you.
You can also call corporate if you feel you aren't being properly trained and talk to them. I think there's a partner complaint line that should be in your hiring documents.
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A small notepad and pen that would fit in your apron or a pocket would be fine. The guy who trained with me had one and it wasn't a problem.
And you should already have a uniform when you start training! Definitely not business casual because you will be behind the counter.
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Yes, they will train you. Your training manager (probably shift manager) will teach you what the buttons are for and when to push them, like any POS system. Practice will make you faster.
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Order with "no classic" to make it without any simple syrup (sugar). The matcha will have no impact on sweetness.
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Tips are calculated by week at Starbucks and at my store turned out to be approximately $20/week. As with any job, your mileage may vary depending on store location and clientele.
For comparison, my previous coffee shop was $20/day.
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Yes, as long as it's within our power to make. For instance, the drink you used as an example would taste terrible! Iced coffee doesn't do well with the white mocha sauce. So I'd say you actually want an iced peppermint white mocha latte or iced peppermint white mocha americano, depending on whether or not you want milk in it.
So yes, we will make any drink you ask for. I've had some crazy ones. And if you're not exactly sure how to order it, ask your barista! They should give you tips or recommendations.
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When I was there in 2012, we used Tazo. I am unsure of the specifics. I assume nothing has changed but you would have to ask Starbucks to confirm.
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