Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
Every barista goes through the same training whether you have experience or not. You get trained on coffee, register and the bar. It takes about 2 weeks and you spend the bulk of the time with a shift manager.
Comfortable, closed toed (and in the case of Starbucks, black or white) ones. I wore ones that had thick soles since I was standing on concrete most of the day, but any comfortable ones should be good.
Yes, I had several coworkers over the age of 50 and knew of many others at other locations.
I do not know.
At the time of my employment in 2011, I was making 15 cents over the federal minimum wage (so $7.40). That will change depending on experience, employement level (barista vs manager) and location.
Hospice Nurse
Which terminal diseases are the most painful to watch people go through?Radio program/music director
What's the secret to actually getting through when you call in for a radio contest?Police Officer
Have you ever been shot or seriously injured on the job?I think that is entirely dependant on your ability to juggle work and school. Many people find they are able to do it. I managed to work full-time in a career job as well as 20 hours a week at Starbucks.
I dressed business casual (nice slacks and top) because I wanted to show my manager I took the interview seriously. She dropped other candidates who showed up in jeans and tshirts. Again, my manager was my manager and all managers are different.
I think it took about half an hour and she mostly asked me why I wanted to work for Starbucks, my experience and how I could apply it to the job, what I thought of their communtiy service policy (my manager really loved it) and then posed a lot of scenarios to see what I thought I'd do. For instance, she'd ask, "There are two of you working. You're on register and the drip coffee needs to be changed out, tea needs to be made, there are dishes piling in the back, you are running out of cups and you have a line out the door. What do you do first? Why? What do you do next? Why? Say the third customer in line starts yelling because you're taking too long, how do you respond? Why?"
I don't know if there are right or wrong answers to this, but since I'd already worked in a coffee shop I had an idea of what order things need to be addressed in. Part of me thinks it's just a baseline to see if you can grasp the idea that while customers are really important to Starbucks, so is quality and you can't sacrifice one for the other.
Yes, all the time and both directions. However I only went out on a date with a customer once.
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