Social Network Security Manager

Social Network Security Manager

InternetNeverSleeps

Los Angeles, CA

Female, 38

I oversaw all on site safety and security concerns for one of the largest social networks in the world. In the wild west of the internet, I had to develop policies and guidelines on how to deal with even the weirdest issues, work with law enforcement, meet with our government and address all the urgent issues that can pop up. My teams were the 911 of the internet, if you will, responding to the craziest of issues.

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Last Answer on December 02, 2013

Best Rated

Did you proactively search for and report people whose profiles suggested they were breaking the law? Like: if someone posts a picture of themself snorting coke?

Asked by justin over 8 years ago

Not really - using your example, I will explain why. First, we can't really determine (nor should we) if that is real cocaine (or say, pixie stick sugar). Second, the profile might claim the user lives in Miami, but we can't verify that (even if IP logs show a Miami-ish location, they could be using a proxy). Also, even if we reached out to local law enforcement with this information, we would still require a subpoena to release anything that would help law enforcement actually locate this person (such as their IP logs or email address). Law enforcement is already incredibly swamped with all the real-life crime/issues going on to deal with all the online activity going on, so no way are they going to take on this case knowing they have to do all this extra work for a potential, non confirmed, or as you said, suggested, crime. A major exception to this rule is child pornography. As our site proactively reviewed image content being uploaded to the site, we would come across questionable images. It is the law that we immediately report any child pornography to the National Center for Missing & Exploited Children (NCMEC), who has their own law enforcement agents assigned to them (I.C.E.). Even if we are not 100% sure that it is an underage person, it doesn't matter - if it raises a red flag, we don't take chances and report it.

When you first started this job, were you braced for all of the nasty stuff you encountered? Or was there a time in the beginning where you thought, "I had no idea people could be THIS messed up?"

Asked by S.D. Jones over 8 years ago

When I started the job, I was only focusing on security issues (vulnerabilities, attackers, etc). I had no idea I'd go down the path of pedophiles, law enforcement issues, insane profiles, nutjob users, and content that you just can't un-see once it's seen. I had already been online for MANY many years (back in newsgroup days) so I already had a pretty strong inkling of the stuff out there. ;)

What’s to stop someone from uploading hardcore porn to their social network profile?

Asked by crayonz over 8 years ago

Nothing! Bwuahaha! OK Well there are repercussions - the account would be deleted for violating the Terms of Service. It's just not a good idea in general. Keep porn where porn belongs, which is not on a social network that has underage people and a strict Terms of Service that needs to be abided by. Just like how one shouldn't wander down the street naked or have sex in public places, it's the same with porn - society and law dictates that sexual acts are not for public arenas.

Are there unicycles, foosball tables, and ball pits at work, or are your offices as corporate and stuffy as any other big company?

Asked by ELLIE over 8 years ago

Yes, at just about every company I work at there seems to always be foosball tables. I wish there was a ball pit at my current or any previous employers, that would be rad. I can't work at any big, corporate stuffy company. I worked for Siebel for a few months over a decade ago and found that out the hard way. :)

I know Facebook says it's not possible to see who's viewed your profile. But is the "who's viewed your profile" information stored anywhere, such that a hacker could find and distribute it?

Asked by mealtik over 8 years ago

I wouldn't worry about that. But clever people with their own web server logs could see what IP addresses look at their profile. ;-)

Do you think Twitter is too lenient with what users are allowed to post? There's a TON of racist and misogynistic banter there.

Asked by G-Town about 8 years ago

Hi G-Town, No, I don't think Twitter is too lenient. It's not Twitter's fault that there are jerks out in the world who will spew there hate on any channel, whether it is the internet, telephone or in person. The website operator can only control so much, and attempts to over-control are very costly, taxing and ultimately, ineffective. When confronted with a jerk, the best thing you can do is block and ignore them. The "old" internet saying of "Don't feed the trolls" is still the best medicine!

Do you think that LinkedIn has a bright future because the Facebook generation is 'growing up' and looking for more professional social networking?

Asked by askramsingh1977 over 8 years ago

I personally love LinkedIn and utilize it weekly. I think it does indeed have a bright future and meets a good niche in the social network arena.