I am one of about 200 master certified VW techs in the USA. I do everything from basic maintenance, to advanced diagnosis. I eat, sleep and breathe VWs. I also have my own website dedicated to helping everyone to understand their car, and see the behind the scenes of being an auto mechanic. You can see more at
That will really depend on the shop. We are open Monday-Friday 7am-6pm, and Saturday 7-4. I would say that Tuesday and Wednesday are the slowest days of the week. It feels like around 3pm is the slowest time of the day. I don't really have the hard numbers to back that up. It is more of a feeling. That is just my dealer. You can bet that most service departments will be really busy every morning, during lunch hours and right at the end of the day. We are usually really busy Fridays, Saturdays, and Monday mornings.
Sorry for the late reply. I hope that by now you got your Ford fixed. I am guessing a coil was not properly installed, or failed.
If you can, update your question so we all know what fixed your car.
Only if it's me ;) Okay, I am mostly kidding. You really don't need to tip your mechanic. We get paid well for the work we do. Now, if you have a mechanic that you really like, and they do a good job for you, tip them. The best tips are cookies or beer. This is also a good tactic if you are still trying to find a good mechanic. A customer that brings us cookies does get special treatment. It may not be "right" but it happens. You want your mechanic to remember you for being awesome.
Hiya Kelly,
This is a pretty crappy time to have no a/c isn't it. It was 96 yesterday where I am YUCK!
Okay, back to your question. Can you give me a little more info?
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Good question billbo, The short answer is NO. Now let me explain what I mean. I need to keep what I do somewhat off the main radar. I talk about things that some may consider not okay to talk about. I have to not only deal with VW, I have to deal with the company that owns my dealer. There are still so many companies that don't "get it". They don't want anything exposed, or given away. They don't want low level employees speaking for the company. No matter how you slice it, a mechanic is a low level employee. I have had a few customer come and ask for me at the shop, and that is REALLY awesome. But, I didn't build this blog and community to increase my shop hours. I built it to teach people about their cars, and give them the confidence to avoid being taken advantage of.
Hey Jennifer, it could be a number of things. I always recommend starting with normal maintenance.
That symptom is also common with a clogged catalytic converter.
We have a service that cleans our uniforms. Off hand I don't know the material, but I will check for you. I pay about $200 a year for uniforms.
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