I have been a bus driver since late 2006. I know the inside story, the scoop, the down low dirt of what it takes to be a bus driver, how to handle kids and adults, and how to survive on the "streets" so to speak. I used to have a blog, feel free to browse it or ask me a question here.
It really depends on the district policies as to what is standard.
While it wasn't right that she slapped the child, the child was lashing out in anger first and being physical with the driver. It was definitely a momentary lapse in judgement. Is it a career ending one? No. How many parents get their kids taken away just because they walloped their kid on the behind once. There was no excessive force and it was likely a moment of reactionary behavior to what the child was doing.
I think the video is fine. Most people do not understand what we go through as drivers and it's informational. If you're offended by it then change jobs.
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