22 Years Experience

Austin, TX

Male, 42

I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.

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315 Questions


Last Answer on June 24, 2022

Best Rated

What was the craziest locksmith customer experience you have ever had??

Asked by mike about 9 years ago

1 time I had to unlock a house for a guy who had a relative recently pass away, and nobody had a key to the house. The relative had a stroke and hit his head on the sink. After I opened the door, I saw a pool of blood coming out of the bathroom where he had died. 

I've also had a lot of customers who think either everyone, certain neighbors, or the government is after them. So they end up paying us to put multiple high security pick and drill resistant deadbolts on their doors (interior and exterior). Naturally, the problem doesn't stop because they are senile. They complain about things being moved, or silly things missling like clothes, silverware, pictures, etc. 

Re. Cary safe,just as I typed it is how it is worded,there are 5 lines on the card 1st line says "3 times" and so on down to 5th line.I sure don't get what he wrote!

Asked by shoalin over 8 years ago

Ok, try this...

Turn the dial COUNTER-CLOCKWISE and pass the number 40 three times and stop on it the 4rd time.

Turn the dial CLOCKWISE and pass the number 60 twice and stop on it the 3rd time.

Turn the dial COUNTER-CLOCKWISE and pass the number 10 once and stop on it the 2nd time. 

Turn the dial CLOCKWISE until it stops. If the dial stops, you've entered it correctly and the handle should turn. Try this a few times. The devil's in the details!! Let me know what happens. 

Hi Josh I have Rigid jobsite box with 2 recessed master lock pro series locks...someone tried breaking into the locks by putting a screwdriver in the keyhole and damaging the locks is there anyway I can remove these locks without destroying my jobbox

Asked by Jeremy Boston MA about 9 years ago

Depending on how bad the keyway is, you could try hammering the key into the keyway. If that's not an option, if a drill can access the padlock, maybe it can be drilled out. Those can be tricky though. 

mailbox key ?? need a copie or a picture please for 92585 92544 area

Asked by mail man helper over 8 years ago

Not quite sure what you're asking. If you need a copy of a key, try your local walk-in locksmith shop. Just because it says USPS doesn't mean it's restricted or anything. A local shop should have it or should be able to get it. 

Can a Schlage B660 deadbolt (6-pin) and Schlage Latitude handleset (5-pin?) be keyed to use the same key? Both use the SC1 keyway. Thanks.

Asked by Desert Dweller almost 9 years ago

Yes you can key them alike, but you'll have to use the 5-pin keys, not the 6. A 6-pin key won't work a 5-pin lock properly. 

Have you seen the new phone-based remote locks like August.com? Those things have to be the future, right?

Asked by jailbrake about 9 years ago

This is the 2nd 1 I've seen like this. They're definitely going to get more popular, but I think we still have a ways to go before a majority will move away from a standard key. I have found that most people don't care about the few extra seconds they'll save by not having to use keys, & it's not worth the extra cost for a small convenience. Personally I love it & can't wait to see what's next! 

I have recently aquired an antique pianoo that has a small mortice lock on the keyboard cover, alas the key is nowhere to be found, is it possible to fit a key to a lock/create a new one and if so, how?

Asked by Russ almost 8 years ago

Hard to say but most likely yes. A locksmith should be able to make a key, if nothing else, at least get it open for you.