Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
You should have just purchased a new deadbolt, it’s much easier for a homeowner rather than trying to replace the cylinder. It sounds like you purchased a rim cylinder. The tailpieces on rim cylinders only turn when the key is turned. Tubular deadbolts, such as residential, use what’s called a “lazy tailpiece”. It turns 180 degrees, or so, independently of the key. Depending on which brand and model your deadbolt is, chances are more than likely you can’t just replace the cylinder like you’re thinking anyway. I would highly recommend returning or discarding the cylinder, and just purchasing a replacement deadbolt instead.
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I have no idea what you’re referring to, as I haven’t worked on cars in 12 years, but I would say if the key works and it turns, it’s probably fine. If it doesn’t work, it’s probably broken. It shouldn’t break that easily. ¯\_(?)_/¯
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Yes, one time a customer locked their keys in the car. My boss unlocked it. He got a block down the road, and they called him back, they did it again. He went back & unlocked the car again for free. Left, they called him AGAIN. He went back and charged them.
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Nope, it’s all just proper management and mental hurdles.
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Pry it open with some big pry bars, throw it in the trash & buy a better safe. They are not worth much more than that unfortunately. They’re plastic, pop metal, & sheet metal. The cost to have a locksmith professionally open it with expensive tools, & try to repair it would cost you more than buying a brand new safe.
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You could try putting it into the lock position, push the detent, and then put it into the unlock position and try the detent. That might do it. If it’s still not coming off, you may have to punch it with a flat head screwdriver and hammer. It’s quite possible it could break it, but it’s probably broken already. I highly recommend sticking with a name brand lock like Kwikset, Schlage, Dexter, Master, etc.
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Yes, there is a C clip on the back of the core. Pop that clip off, and SLIGHTLY twist it. Doing so will put retention on the plug. That should fix your issue.
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