Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
Certain locksmiths can remake the fob & keys; as well as the dealer.
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Yea it’s possible it’s a different lock. Management might know something about it, or it’s always possible you have the wrong key, or someone open & replaced it with another padlock. Lots of possibilities really. Mgmt might have a way to cut the padlocks off, or you can hire a locksmith to pick the lock or cut/drill it off.
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Unfortunately don’t know anything about remote starts. Locksmiths don’t work on those very often.
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It sounds like an older mortise lock. Most modern mortise locks are 8” x 1-1/4”. You’re not going to find something that easily retrofits into the door prep you have. You could have a locksmith fresh install a deadbolt above your mortise lock if your condo will allow it. Otherwise, there just aren’t very many options for the residential mortise lock platform. Look up Yale Nextouch. They make a smart locks with a mortise prep, but it won’t fit in your door as is. You’ll have to have it modified. Also check with your bldg Mgmt before you do anything, I have seen some of them have strict rules what they will let tenants do to maintain uniformity.
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You didn’t mention the brand, but it sounds like a common Kwikset problem. Usually just replacing the latch will fix it. Kwikset also has a common problem where the screws back out on the inside of the handleset. Take it apart very slowly. Buy a replacement latch, and put it all back together. Should be good to go.
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Sorry that really doesn’t give me the info I would need. Those sound like internal codes. If you’re able to send me photos on twitter, I could probably help you. @ATXJoshL
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I’m not a lawyer, and locksmiths don’t request tax forms when they unlock doors. They usually have you sign a waiver of some kind stating that you have the legal right to have them perform that service, and they collect a drivers license. At that point it’s between you and whoever else may legally have the right to be there. However, I know there are laws pertaining to when a property OWNER can and can not enter a rental unit, and the law is usually on the renters side, not the owners side due to privacy concerns.
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