Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
Thankfully no not me; however my previous boss had a situation where a customer called him out to open a business and after he left they robbed it. We are required to collect driver license, customer information, etc, so cops had no problem catching them. Dumb criminals.
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Yea it’s possible it’s a different lock. Management might know something about it, or it’s always possible you have the wrong key, or someone open & replaced it with another padlock. Lots of possibilities really. Mgmt might have a way to cut the padlocks off, or you can hire a locksmith to pick the lock or cut/drill it off.
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You say it’s too big for the door. How so? Is your door too thin? If so, you need adapter plates. That’s going to be the case for any equivalent. If your door has a different backset, say 2-3/8” instead of 2-3/4”, you either need to adjust the deadbolt latch, or purchase the correct backset. Depends on brand. If the hole in your door is 1-1/2” in cross bore, you need to get it drilled out to a 2-1/8”. Those high security deadbolts have some flexibility, but not a ton. They are pretty particular as to how they fit, and they’re all pretty similar.
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Never
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Unfortunately don’t know anything about remote starts. Locksmiths don’t work on those very often.
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I’m sorry, that is not enough information to go off of. HHL isn’t a brand I’m familiar with. If you want to see if you can salvage it, take it to a walk-in lock shop, they might be able to make a key to it. I would ask them for a price first, it might not be worth your money depending on what the worth is of the box. I would guess if they can do it, the cost would be around $30.
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“Do not duplicate” is nothing more than an honor system. It’s can be a normal every day house key with the words “do not duplicate” stamped on it. Some go as far as to have different key heads, or “bows”. At that point it’s up to the person working at the store on whether they want to duplicate the key or not. True key control is done through a patented key system such as Medeco M3, Schlage Primus, or Mul-T-Lock. Some require special machines to cut the keys, some don’t.
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