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330 Questions

Last Answer on June 11, 2024

I bought a new entryway knob and dead bolt set. I installed it but the doorknob only turns 1 way. I am now trying to remove it to see what the problem might be but I cannot depress the detent to remove the knob.

Asked by Shannon Balaski almost 6 years ago

I wish I knew what brand it was. You probably put it together wrong. Could be why you can’t get it apart too.

Will you do this until you retire?

Asked by Don about 6 years ago

I wonder the same thing all the time. I have moved into project management, and our company now covers a lot more than just locks. We do commercial doors & frames, glass, aluminum storefronts now too, so I help manage a lot of those big projects now. It’s almost like a career change.

760 Votes

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

Asked by Jimmy almost 6 years ago

Yes, one time a customer locked their keys in the car. My boss unlocked it. He got a block down the road, and they called him back, they did it again. He went back & unlocked the car again for free. Left, they called him AGAIN. He went back and charged them.

759 Votes

I purchased a Brinks Padlock after a break in at my storage unit. A month later the key fit but the key will not turn. Could it be a different lock? How can I get it open?

Asked by Mona over 5 years ago

Yea it’s possible it’s a different lock. Management might know something about it, or it’s always possible you have the wrong key, or someone open & replaced it with another padlock. Lots of possibilities really. Mgmt might have a way to cut the padlocks off, or you can hire a locksmith to pick the lock or cut/drill it off.

758 Votes

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Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Asked by Nadia Moussouni about 6 years ago

Sorry that really doesn’t give me the info I would need. Those sound like internal codes. If you’re able to send me photos on twitter, I could probably help you. @ATXJoshL

756 Votes

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

Asked by Sharbel almost 6 years ago

I have no idea what you’re referring to, as I haven’t worked on cars in 12 years, but I would say if the key works and it turns, it’s probably fine. If it doesn’t work, it’s probably broken. It shouldn’t break that easily. ¯\_(?)_/¯

753 Votes

What are some types of questions you wished people would stop asking

Asked by Question to all about 6 years ago

Model-specific automotive questions because I haven’t done automotive work in 12 years. My answer will usually be the same. Call a local locksmith or go to the dealer. There’s not much people can do on their own when it comes to car locks. It’s complicated and requires a lot of specialty tools and information.

749 Votes

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Locksmith

Ask me anything!

What do YOU do?

I bought a new entryway knob and dead bolt set. I installed it but the doorknob only turns 1 way. I am now trying to remove it to see what the problem might be but I cannot depress the detent to remove the knob.

Will you do this until you retire?

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

I purchased a Brinks Padlock after a break in at my storage unit. A month later the key fit but the key will not turn. Could it be a different lock? How can I get it open?

Also on Jobstr...

Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

What are some types of questions you wished people would stop asking

Locksmith

Ask me anything!

What do YOU do?

I bought a new entryway knob and dead bolt set. I installed it but the doorknob only turns 1 way. I am now trying to remove it to see what the problem might be but I cannot depress the detent to remove the knob.

Will you do this until you retire?

Have you ever called someone a moron in your head before because the situation was so stupid? What happened?

I purchased a Brinks Padlock after a break in at my storage unit. A month later the key fit but the key will not turn. Could it be a different lock? How can I get it open?

Also on Jobstr...

Can you help me identify my lock to find a replacement?Face plate code: R12921 CUS LISTED 24x3 F(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.

Hey i have a vw golf mk4 , i got for it a new lock housing cylinder but before instaling it i tried to rotate it with my hand without a key so the lower part which look like a needle slightly turned and clicked so it didnt turn , so is it broken?

What are some types of questions you wished people would stop asking

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Can you help me identify my lock to find a replacement?
Face plate code: R12921 CUS LISTED 24x3 F
(Series A maybe?) Mortise Door Lock - locked from outside by key and by thumbturn recessed from the inside. Color: polished Chrome.