MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
The forwarding of the mail in your ex's name is understandable. As far as putting a hold on the mail, you may go to the Post Office or contact them by telephone and ask them to remove the hold on your mail and resume delivery of mail to your address in your name. I would think that they would honor that request.
I drive an LLV each day. Our office has 3 types of vehicles. We have Ford Windstars, LLVs, and 2-ton Trucks (which are boxy cargo type looking trucks). The LLVs are the only ones with the steering wheel on the right hand side. I think most mailmen drive the LLVs (Long Life Vehicles), or whatever the newer version of it is called. Our PO doesn't have them yet so I don't know what they are called, but they are similar.
I am not sure how the mail got delivered to your new address unless it was maybe in the same town and somehow the letter carriers coordinated internally to deliver it to the new address, though this is unlikely. Usually, you would need to fill out a change of address card (by mail or online) to have mail from a previous address sent to a new address.
Generally we will accept any letter as long as there is proper postage affixed to it. That letter would be dispatched to a regional mail processing center on the same day we accept it. A letter from Scranton, PA to Cleveland, OH would probably take 2-3 days to reach its destination. Earlier this year I think that our first-class mail delivery standards was slowed down by one day. A letter that would usually be delivered overnight now would take 2 days for delivery and so on. Thank you for your question.
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If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.
As far as I know, if a first class envelope is left out for mailing and has sufficient postage on it, it should be taken when the carrier is doing their regular delivery. I am not sure what they mean by scheduling it. That is definitely done for parcels so the USPS knows whether or not to bring a postal vehicle (in case the carrier only delivers via foot.) I hope your new carrier is not just being lazy. I'm sure you have already done this, but please make sure that the outgoing letter(s) are obviously visible to the letter carrier to take. Thanks for writing.
Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
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