MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't think you need to hire a locksmith to replace the lock to a cluster mailbox, but to be honest I don't really know the procedure as to who maintains the boxes. It may be the USPS or it could be the complex/apt/condo management. I believe the lock may have to be changed because I don't even know if spare keys are held anywhere. If it is true that a letter carrier can get the lock changed I don't know the length of time that this takes though I imagine it is common for mailbox keys to be lost.
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I do find it odd to ask questions like that, especially the latter one. I mean if they were to explain why there were doing that it may help you understand the reason. If I'm not sure of a surname is valid to be delivered to a particular address, I may ask a person at that residence if this is a "good" name to deliver. That'd probably be the end of my inquiry unless the person wanted to offer more info. If you don't want the letter carrier asking you questions like that, please say I don't need to provide that information but the mail you've been delivering is valid (or invalid as the case may be. The flip side might be that they may not deliver a name they aren't familiar with if you don't say it is valid or not, though I think the mail should be delivered as addressed unless told otherwise. We aren't the police with regards to knowing who lives where and how long.
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That is a good question which I can basically break down into a simple answer: there is no set time for switching routes for letter carriers. The system for assigning routes comes down to seniority. If a letter carrier likes the route that they have they can stay on it indefinitely for the most part. If the office goes through some route restructuring (like the territory that makes up a route changes) then you may get a new mailman. When carriers retire or leave the PO for any reason, their route goes up for bidding and the most senior letter carrier who would like that route assignment can choose it. At this point your mailman could move to another route if they want to and they have enough seniority. Some letter carriers could stay on their routes for 25+ years if they choose to. If you are having serious issues with your letter carrier, you could mention it to to them if you ever see them or you could call the delivery supervisor at your local PO. I'm sorry you are having issues with your letter carrier. There are many among us who don't do a great job or just have a bad attitude.
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I am not exactly sure what a polymailer is but as long as there is postage affixed or prepaid postage printed off the internet or a prepaid return shipping label the letter carrier should take it. We do this all the time with home-based business that sell on eBay, etsy, etc. Please just make sure the item to be mailed is visible to the letter carrier.
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I don't know that you would actually get the package that was delivered to your old address. Once it is delivered there, it'd probably be up to the recipients to return it to the USPS saying you no longer live there. If you put in a forwarding request for mail to go from your old address to your new address the package should have been forwarded as well. I would contact the sender and ask if you could get a replacement item because the first order went to your old address. I am not sure that you would get a replacement because the item was shipped to the address you gave them.
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As long as there is mail to bring to any address we deliver 6 days per week (Mon-Sat). It's not always the same letter carrier who goes to the same address each day but it often is. If you live in an apartment and lost your mailbox key, I don't know that the letter carrier would open the mailbox for you or make any special delivery arrangements to deliver it to your suite or apartment unless they knew who you were and were willing to help until a replacement key could be acquired. I'm not even sure who would get you a replacement key, but I think it is the building management or the landlord.
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Thanks for your question. Usually, we don't honor handwritten forwarding requests on a piece of mail unless the person requesting it puts on postage in addition to the already "used" postage on the letter when it was originally mailed. It is true that if the original bar code isn't covered up that the mail may not be sent to the "forwarded" address either. The best way for a previous tenant/resident to receive mail via the USPS forwarding system is to submit an official change of address application either online at www.usps.gov or via a paper form available at any Post Office. I know this is a bit lengthy of answer to your original question. The bottom line is that I don't know how you can track the mail or receive it again. It is possible that it was returned to the sender.
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