MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Dee, that just happened to me today. I was given part of another route to deliver, but along with the mail on the other route which I was suposed to deliver was additional mail that wasn't part of my extra assignment. Not knowing if I was approved to deliver that additional mail, I called the delivery supervisor at the Post Office and asked for further guidance. She said to go ahead and deliver it and that wouldn't be an issue with me taking longer than I was supposed to. Basically, just call the post office and ask for the delivery supervisor. When they send you out to deliver mail, your supervisor should give you the office phone number to call if there are any questions. It's pretty common for me to call the PO and vice versa if we have questions. I would hope your supervisors are just as receptive as it is part of their job to assist you with anything you may not be sure of. I also have the cell #'s of some of my co-workers who I'll call/text if I have a question they might know the answer to.
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I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.
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If you have received incorrect mail in your PO Box, you can do a few things. You can write on the envelope, "addressee unknown" and push it back through the PO Box so it lands on the floor or leave it in an outgoing mail collection box. Either way, the PO Box clerk should see that it doesn't belong to you after you have written on it and either forward it or return it to the sender. You could probably also keep the mail but that may not be ethical especially if it was important mail. I'm sure many PO Boxes get closed and the renter doesn't leave forwarding instructions.
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Your mail shouldn't be returned because you don't pick it up daily. I've never heard of any obligation one has to pick up their mail at any specific interval. If the mailbox fills up, I know mail can be returned but I'm not sure if that means the overflow mail or the mail in the box already. In my experience it's very common for mail to be left in the mailbox for days. It doesn't bother me one bit and it's rare that the mailbox gets so full that action must be taken. Without knowing any further details, it sounds like your letter carrier is being a jerk and looking for conflict rather than providing quality service.
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As long as you addressed the letter properly and affixed the correct postage the letter should make it to its destination correctly. When letter carriers pick up outgoing mail we generally just put it in a basket with all of the other outgoing mail and a processing facility sorts the mail based on where it is going to. It's recommended that you put a return address in the upper left hand corner of the letter just in case it doesn't reach the intended recipient. This way the letter would be returned to you, the sender. A return address isn't mandatory.
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Yes, we deliver on 12/24/15 Thursday. At the office where I work, we will try to be done by 1600. After that, we will next deliver mail on Saturday 12/26/15. Christmas Eve is a regular work day except that our retail window may close earlier than usual.
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It should come to your residential address. There are probably millions of people who run businesses from their home address and it's no issue as far as I know to receive mail at a residential address for a business. If you were concerned about this, you could put a visible note inside or on your mailbox with the name of your company or saying "accepting mail for (insert name of company) so that there is no confusion to your letter carrier. There really shouldn't be any confusion. I just deliver the mail by address and if the recipient or company name is incorrect they could leave the mail out for me to have it returned to the sender.
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