Lola R
Auckland, NZ
Female, 18
I've been working at McDonald's part-time for over a year. My job involves the basic obligations of a crew member, while also training new staff and assisting managers to execute shift goals and targets for the store. Despite the drama, the stress, and the general annoyances of customer service - I love my job, and the opportunity to develop as a leader is what I love the most.
The IT Guy
What's the the stupidest IT question you've every gotten?
Air Traffic Controller
Have you ever ordered a pilot to abort mid-takeoff?
Call Center Employee (Retail)
I've heard that a lot of startups are hiring really well-educated college grads and paying them a lot, reasoning that customer service is often a client's most lasting impression of a brand. What do you think, and is it something you see spreading?
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