Factor
Woodstock, VA
Male, 65
My life in ATC began with 4 years Air Force then another 30 years with the Federal Aviation Admin. working tower & radar at some big international airports. I fought in the 1981 war with PATCO, survived the strike and kept a job that was just too exhilarating to walk away from. While there was nothing better than working airplanes, I did move on through several air traffic supervisory and management positions. It was a long, crazy career but I wouldn't trade a moment of it for love or lucre!
Hi Kayla. I’m glad you are enjoying my Jobstr Q&A. How interesting this forum is depends largely on the quality of questions received. I’ve been lucky so far and your question is another great one! While I can’t speak for all controllers, I can tell you that work habits and attitudes followed me and many of my coworkers out the door after each shift (usually to our favorite watering hole, then home).
The hyper-vigilance you mention is an essential on-the-job skill that controllers must master if they are to succeed. We refer to it as “scanning” or “situational awareness.” Without it; we can make a mess of things pretty quickly! Controllers must be able to focus on several immediate situations simultaneously and resolve them safely. At the same time, they must anticipate what will need to be done within the next few minutes and come up with a plan. The best controllers not only handler their own traffic but are able to keep an eye and ear on the other controllers working around them. You can even learn to read changes in the pace and pitch of a coworker’s voice that indicate trouble. ATC is a ‘team sport’ and the ability to recognize when a teammate needs or will need help is the first step in providing assistance. This is a great skill to bring along into those “other aspects” of life!
Controllers are generally an impatient bunch. Impatience is another survival skill at work and you draw from it so often that it eventually starts seeping into your personal life. If you were already the impatient type going in, ATC work will amplify the trait over time. Controllers rely on near instant compliance with their instructions to make the overall traffic picture work. A time lag in pilot compliance or from a need to repeat instructions can have a ripple effect; especially when the controller is very busy and has already accounted for every second of the next few minutes. We get impatient knowing that a beautiful plan is fragile and can fall apart with one, seemingly insignificant delay or distraction. However, the rest of life is rarely so urgent.
Although impatience and a constant sense of urgency keep things moving at work, they are not necessarily good things at home. Fortunately, the further I got from ATC after retiring, the more patience I was able to regain. On the other hand, heightened vigilance and situational awareness are always useful. They were post-ATC keepers and I would recommend them to anyone; both on and off the job.
Thanks for writing!
Factor
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Complete communications failures are extremely rare. What we see more often is known as a “stuck mike.” That’s when one aircraft on a control frequency transmits (usually by pushing a button) and that button sticks. This leaves the aircraft’s radio in a continuous transmit mode; meaning no one else on that control frequency is able to transmit – including the controller! (And they wonder why we drink.) It’s like using a walkie-talkie to communicate with with twelve other people. If you make a call and your transmit button sticks – everyone will hear you but will not be able to respond. In such situations, the pilot won’t become aware of what has happened until he or she realizes things have become unusually quiet! Hopefully, the other pilots on that frequency will quickly recognize the stuck mike situation and call the air traffic facility on another frequency. Eventually, the pilot with the problem will realize what happened and check his or her mike button. Then life is good again!
If an aircraft experiences a complete radio equipment failure, the pilot can select a special code that is sent from a different kind of non-voice transmitter. That code lets ATC know the aircraft has lost its radios. This information is forwarded to all other ATC facilities along the aircraft’s route. Controllers will keep other known traffic out of the way till the flight lands at its destination. Fortunately, today’s technology and the aircrafts equipment redundancy make such situations highly unlikely.
Good question - thanks for writing!
Factor
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Wow. Now there’s a question more chilling than the beer coolers we kept in the tower! If the FAA had banned “Airplane” quotes, it would undoubtedly have lead to even more fistfights with those wimps in Management. Not that knocking a Supervisor down the tower steps would be a big problem – but it might have wakened the controllers trying to get some sleep downstairs! Then we’d have TWO problems; pissed off controllers and the indefinite loss of a Supervisor who kept us all supplied with amphetamines, beer and glue! Damn! Everybody would have to go back to rehab; where the meals are worse than airline food! Thinking about that is even scarier than “Airplane!” and all the other aviation documentaries!
What? You thought “Airplane!” was a comedy??? Jeezus!
Real life. “Thank God it’s only a motion picture!”
Factor :))
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Stories I can share? Hmm. I suspect this forum is rated “G” or, at best, “PG-13” so sharing the craziest stories from my Air Force days might get me thrown off “Jobstr!”. There are a lot of interesting memories though; several of which you can find on my blog (click the link on my Profile above). Once there, search the “Tags” section for “Desolia” and click on it. You’ll find three blog entries about my time at an overseas Air Base I’ve named “Desolation” to, errr, protect the innocent. My tour of duty there definitely ranked high among the crazier times.
Thanks for writing!
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Air Traffic Controller
When would you order fighter jets to be scrambled?
Navy Officer (Former)
Do you think there's a chance the US reinstates the draft?
TV Meteorologist
Is having a weatherman really better than just throwing to a 5-day forecast screen?
Blair, I am so glad to finally hear from you! Your first question gives me the chance to tell Jobstr readers all over the world just how badly I suck at math. It’s true. It took me months to learn that milk plus cereal equals breakfast! Learning algebra, like learning to play a musical instrument, may be useful in your future and you should learn both. However, neither will do you much good as an air traffic controller.
Controllers must employ several skills that are hard to teach in schools. They must be able to think on their feet, have excellent short term memory and the ability to concentrate in the middle of a dozen distractions. They need to be able to assess situations and know how they will evolve over time. Keep in mind; controllers are dealing with machines that travel at hundreds of miles per hour. Take a snapshot now but you can bet the picture will have changed dramatically in two or three minutes. Understanding how it will change helps controllers in their planning. It’s never enough to simply keep up with the traffic. You need to stay way ahead of it. Oh, and the ability to work well with others and keep calm under pressure are big assets!
There is also plenty of book learning involved. Making it through ATC school is similar to learning another Country’s language and the laws of their land. It was bewildering to me at first. Learning the language of aviation, its many rules and occasional exceptions took time and I spent a lot of that time memorizing things. By the time controllers actually begin to work with live traffic, their heads are packed with national ATC rules and regulations, aviation weather, aircraft flight characteristics, plus volumes of information specific to the site where they’re working.
It’s a complex career field that is constantly evolving and improving. Rarely boring, the job is different every day. To me, it is the best job there is! Here’s a bonus. Become a professional air traffic controller and you can still learn to fly airplanes on your own time. I did and was much better for it. Flying is almost as much fun as ATC and it broadens your understanding of the aviation community.
I wish you all the best Blair and hope you achieve your goals! Let me know how it works out.
Cheers,
Factor
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Yes. Air traffic controllers are the ‘all seeing eyes’ of aviation. We watch everything that goes on in ATC to try and prevent the things that go wrong in ATC. Things still go wrong every now and then and it’s often because we weren’t watching! A busy controller has so many things to watch that could, in time, develop into bad situations. The trick is to prioritize and know where to look first!
There are enroute radar facilities (Centers) watching the planes you see pulling those long, white contrails in the high skies. We have terminal radar facilities (TRACONs) working the planes into and out of the airports. Then there are the tower controllers who are right there where the rubber meets the runway. If the airport has an operating control tower; you can be sure there are sets of controller eyes watching every plane that lands, takes off or taxies. Whether looking through a radar screen or tower window; the controller’s eyes are irreplaceable tools of the trade.
Thanks for writing!
Factor
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Good question. Yes, I believe such technology is possible and actually inevitable for military applications. It could also be used for civilian air travel but I’m not so sure it would be a cost effective way to fly. The first generation of supersonic commercial aircraft, such as the British Airways Concorde, were never very profitable. They were relatively small inside, uncomfortable and capable of carrying far fewer passengers than a Boeing 747. Yet ticket prices were many times higher than that of a conventional international flight.
If I had to fly from NY to LA; I think I’d just leave a bit earlier on a standard jet liner. The money I saved could get me some fine dining and/or shopping in Manhattan!
Cheers,
Factor
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