MrSchroeder
Lombard, IL
Male, 33
I *was* an assistant manager for a McDonald's Franchisee in Tucson, AZ from 2007 to 2008, and was hired with the explicit intention of being management and not a standard crew member. I worked hard in learning the procedures and processes of the corporation, with a goal of a much longer career than I actually had. My every day life evolved while I was there, starting from the least desirable position to overall operations. I wrote a blog detailing my experiences as well.
I was hired as a manager - I didn’t work as a crew. However, when someone had their hours significantly cut like you’re describing, it was generally due to performance issues or a lack of motivation to succeed at the work assigned. I’m not saying that is definitely true for you, and I don’t know what you were hired for, how your training has progressed, and how your store is staffed. $200 every two weeks? I can barely management my household on that much money every 3 days (which still isn’t all that much). I’m no life coach, but I would say the very first thing you should be doing is reassessing your performance. Identify your strengths and your opportunities for growth. Have a conversation with the store manager (or if needed, the Owner/Operator) and highlight your strengths while finding out what you can do to address those opportunities. Explain that you know you are good at <strengths> and that you have to improve upon <opportunities>, but you’re not only willing but able to learn to capitalize on those strengths. Be honest and explain that you need as close to full time hours as possible, and find out what you need to do to get those. If that’s not possible, or they’re not willing for whatever reason to help you grow and give you more hours, then perhaps you should hunt down a new job.
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I had no idea what you're talking about. I think you mean this snippet from a Reddit post about what things you would not recommend eating from the restaurant you work at: “I accidentally left a whole bag of about 100 chicken nuggets out on a counter for way too long. They melted. Into a pool of liquid. I never understood why. But they were completely indiscernible as being the nuggets I once knew.”" The stupid things people will say for karma. No. Just no. The only way I could imagine anything close to this actually happening to McNuggets would require so many levels of poor food handling that it's as unlikely as it gets. The only way this could possibly happen would be for somehow the nuggets to be soaked in liquid for a long period of time, to the point where they begin decomposing and are barely discernible as a solid, then flash frozen so they retain their nuggety shape. After this, they'd have to be left out for long enough that the frozen substance melted and then left out long enough again for the last bits of solid degrade into liquid themselves. Seriously, if a redditor tells you that somehow the basic laws of physics are defied by a fast food product, perhaps you should take it with a grain of salt. Or a dollop of BBQ sauce.
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No matter how well it’s designed, it’s still a speaker and microphone system, often with an LCD or LED screen, which is exposed to sun, wind, rain, snow, and everything that comes with those 24/7/365. Not to mention that it consists of electronic devices that are running continuously, which causes it’s own wear and tear, as well as it being activated and in use nearly constantly in most moderately busy stores. Next take into effect the equipment inside the store. It’s worn literally constantly, which means from 19 to 24 hours a day. The equipment usually consists of either simply a headset which is connected to the 2-way receiver/transceiver wirelessly or a headset connected by wires to a belt pack which houses the battery, talk and channel buttons, and connects to the 2-way receiver/transceiver. While each type is constantly in use - again 19 to 24 hours a day - each type also encounters its own issues. The headset only style might fall off the head of the wearer constantly, striking the ground *every time* the wearer bends their head forward more than 15 or 20 degrees. If the wearer is really swift, they may catch it 4 out of 5 falls. But fall it will. Part of the reason for this is that all of the communications devices and batteries are stored in the headset. It’s heavy and by nature has imperfect balance. The device is in motion endlessly and the electronics fail due to constant use. There are generally several headsets as they’re also used by management to hear orders and used to communicate with kitchen teams as well. In some stores, everyone wears a headset. They may have a rated lifespan of about 2 years, a functional lifespan of 1 year, and get used for 3 years. The belt-style headset systems are awesome and terrible. On the one hand, they’re not a stupid headset falling off you every time you, because even though they consist of a headset as well - it can be lighter weight and better balanced because it doesn’t need to house receiver/transceiver and batteries. Those are on a belt at your waist. The problem these types have is that they’re constantly smacking into things, generally the sharp corners of brushed aluminum prep tables and the counters. I’m sure you can understand what this might due to sensitive electronic parts? Also, they face the same issue of constantly being in use 19to24/7/365. These have a rated lifespan of about 4 years, a functional lifespan of about 2 years and are used for a long, long time. I’ve seen some as old as 8 and I’m sure there are 10 year old sets still in use. Last, two huge, brief factors of the inside-the-store equipment. First, grease. Grease is in the air everywhere in a McDonald’s. It gets into the electronics, even though they’re usually mounted away from the kitchen area and they’re housed in reduced-airflow systems. Second, idiots and jerks. I’ve already discussed how many McDonald’s employees are not the creme de la creme. Many of them are disgruntled, or immature, or simply jerkfaces who don’t give a whit about life. They’re the sort who like to destroy stuff for fun’s sake. Idiots and sensitive electronics leads to those electronics not working optimally.
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McDonald's menu is often changing. They spend a large amount of money on product development and improvement, and I really don't think there's anything they *don't* have that I would like to see again.
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Navy Officer (Former)
Just how educated is the typical US military serviceman?
Sushi Chef
Is there THAT much difference in quality between the fish served at mid-range vs high-end places?
Geek Squad Agent/Supervisor
What's the biggest scene a customer's ever made in the store?
In short, none. There really aren't any fast food restaurants that can take over McDonald's position as #1 in volume. Not only is McDonald's historically successful in nearly every market they enter, they have momentum of growth. There are many, many new restaurants opening every year, worldwide. McDonald's is something of a symbol of Americanism throughout the world as well - a food-related space that no other brand other than Coca-cola holds. Also, the McDonald's franchise system works remarkably well, putting a large amount of risk on the shoulders of franchisees and minimizing exposure to loss on McDonald's part (they generally own the property - and can always sell it in during a seller's market). While I don't think there are many restaurants that will overtake McDonald's for volume either domestically or internationally, several brands are growing and have many locations around the world. "Worth" of brands per statista.com, 2012. Subway - 27,000+ locations, worth $15B KFC - 11,000 locations, $10B Pizza Hut - 12,500 locations, $5.4B Wendy's - 10,000 locations, $4B You could also include Starbucks in that listing, although it's not quite "fast food", they have 21,000 locations and a brand value of $17B. Now, compare that to McDonalds - 34,000 locations and a brand value of just short of $100B.
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During the hiring process, there are generally cues that potential employees will give to the content of their character and their interest in doing well. Sometimes, people would shine that they were management material. Other times, someone who I thought would be a 3 month-turnover employee who had to be coached constantly would turn out to be a shining star. So, sometimes but that initial impression is generally not very reliable.
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Mon-Fri 11:20 AM
Breakfast is over, Store Manager is probably there (80% likelihood or better, considering usually they take a single weekday and a weekend day off), and lunch has not gotten full swing yet.
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