McDonald's Manager

McDonald's Manager

MrSchroeder

Lombard, IL

Male, 33

I *was* an assistant manager for a McDonald's Franchisee in Tucson, AZ from 2007 to 2008, and was hired with the explicit intention of being management and not a standard crew member. I worked hard in learning the procedures and processes of the corporation, with a goal of a much longer career than I actually had. My every day life evolved while I was there, starting from the least desirable position to overall operations. I wrote a blog detailing my experiences as well.

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Last Answer on March 02, 2014

Best Rated

My manager recently installed a CCTV camera in the crew room, which is commonly known to be the place in which people get changed. He did so without firstly informing any of the staff. Is that even legal?

Asked by mcd's london over 10 years ago

I'm not the guy to ask this, but I'll speculate.

It's probably entirely legal, announced or otherwise.  You should probably change somewhere with an expectation of privacy.  This generally means it does not have open access (closing, locking doors), and you have a reasonable expectation of privacy.

How much space should be allowed between stacks of product in the walk-in freeze

Asked by way over 10 years ago

Wow this is a great question, actually.  There should be room to move freely and manipulate the boxes in the area - so they must be at least the width of the widest commonly used box, with clearance for arms (from an OSHA/ergonomics standpoint).  If you have concerns about this, you should contact your local OSHA office and/or local health department (which probably also has local regulations on this)

what is really the prep person does ? I love to work as a prep person but i feel i being abuse ,because even to take food to the parking for customer i am the one to do.

Asked by Beck almost 11 years ago

Well, the "prep person" generally has the role of being sure all the consumables that are prepared on site are ready for the day.  Slice tomatoes, prep leaf lettuce, prep cheeses and sauces for tempering, all the made-on-site items like parfaits and pies/cookies.  After that, if you're not tied to a specific station after prep is complete, then that role is usually a "floater" role - you do what needs done wherever.

 

Discuss with your manager the actual responsibilities and try to get them to explain the expectations for you.

Can you call the police if a customer calls you a bitch and the manager didn't do anything and then push me and send me home?

Asked by jessica about 11 years ago

Wow, sounds like a very specific questions regarding a specific situation.  I'd say this:  You can always call the police to settle a dispute between citizens, no matter the environment - work, home, in public, school, et cetera.  

 

If you're ever assaulted (this definition changes based on the state, locality and municipality you're in) or battered (again, definition depends on locality), I'd say call the police immediately.  

Im a shift manager. having issues with My G.M. for the past 2 days,she has put me in back booth.(we have been fully staffed). dont u think a manager shouldnt be in the back of the store,? how should I hancle this situation?

Asked by brookie over 10 years ago

I think a manager should only be in the back booth if there is no one else able to handle the position well.  In general, a manager should be mobile and crew should be stationary.  If there is something only you as a manager can do, and you're tired to order taking and cash handling, then you cannot do it without interrupting the customer traffic flow.

I would suggest talking to your GM about training crew members to become Aces on the drive-thru so that you, as a trained manager, can be more available to help in areas that need your experience and training more than back booth.  Demonstrate your ability to train those people, demonstrate your willingness to do more and handle more tasks, and most importantly openly communicate.

What is the shelf life of bacon bits in the walk-in refrigerator

Asked by mya almost 11 years ago

Good question.  If I recall correctly, 6 months.

IF I DONT HAVE MONEY TO BUY THE NON-SLIP SHOES TO WORK FOR MC DONALD'S, WOULD THEY LET ME WORK WITH MY NORMAL TENIS SHOES INTILL I GET A PAYCHECK TO BUY THEM?

Asked by JENNY over 10 years ago

PROBABLY, BUT MAYBE NOT.  IT DEPENDS ON HOW MUCH OF A STICKLER TO RULES AND REGULATIONS THEY ARE.

REALLY, ITS A BIG DEAL TO WEAR NON-SLIP SHOES IN A WORK ENVIRONMENT LIKE MCDONALD'S AND EVEN WITH THEM YOU CAN GET DISASTROUSLY HURT BY A SLIP AND FALL.