Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
It depends on what shift you are... opening, mid and closing shifts all have different tasks. Since I mostly worked closing shifts, I'll talk about that one.
Usually upon arrival my shift manager would have me do a "spin," or to a quick touch up of the entire store. Then depending on where I was needed most, she'd put me on either bar or register. While we still had three people working, at a certain point I'd either be sent to deep clean the bathrooms or start to break down all the dishes that needed to be washed, and wash them. Once the dishes were washed one of the two baristas was usually sent home and 5-10 minutes before close the remaining one would pack up the pastries that were still good and throw out the expired ones. Finally, once the store closed one person would sweep and mop the floor, clean and set up the condiment bar for the following day, prep all the materials for the openers (measure out coffee, put tea bags into containers, etc) while the person on bar would clean the machine, set the clean cycle and prep the bar area for the openers (enough lids out, fill the espresso machines, etc).
Generally as a closer my job was to make sure a) we served customers to the best of our ability, b) the store was as clean as it could possibly be and c) we left the store in top condition for the openers to make their lives a little easier.
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I personally believe calling is better because the manager can ask you to call back later if he or she is busy. If you come in person its hard to do that. If a store is busy the last thing the manager will want to deal with or talk to is a job applicant.
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I've served a lot of celebrities between all the coffee shops I worked at. Most of them are absolutely just like everyone else, I wouldn't even have known they were famous except a coworker either knew them or recognized them. My favorite was Kristin Kreuk when filming Smallville, she was the most down-to-earth person!
I've also had celebrities (who shall remain nameless) demand certain privileges. When I refused one that wasn't allowed in my state due to hygeine standards, he said, "Well they let me do that in LA this morning." I reminded him that we weren't in LA and I worked out a way to solve his problem without breaking hygeine regulations. I didn't realize he was famous either until a co-worker pointed it out. Oops.
So, for the most part celebrities are people too and most of them don't act like it... but sometimes they do! Although, a lot of Starbucks customers make the same outlandish requests as celebrities...
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This has been answered previously. Please refer to that question and answer. Thanks!
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The Starbucks espresso machines (my shop had the La Marzocco brand Verissimo but others used the newer Mastrena) all have temperature gauges on them and will automatically shut off at a certain point. At my independent coffee shop we also had La Marzocco machines but we had to use a thermometer and keep an eye on it so as not to scald the milk.
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This question has been answered ad naseum.
Please note: If you do not read all the questions answered and ask me one that has been asked over and over, I will delete it. That means I will delete anymore questions that say "I am X age, will Starbucks hire me?"
For the last time, this is entirely dependent on your state and availability. If your state says that a 15 year old can legally work, then Starbucks may hire you. If you are available the necessary hours, then Starbucks may hire you. It's unlikely because as a 15 year old and I assume high school student, you will have limited work hours due to class and curfews. Older workers do not have those restrictions and can work full time.
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Holiday benefits? You could potentially have time off, depending on the holiday but if you work you'll get paid time and a half (so your hourly wage X 1.5). Plus on some holidays (like Thanksgiving and Christmas) tips my be a little better.
My manager was awesome and would definitely work around her partners' schedules. I always got off every day I asked for. If the schedule was set and I needed a change, it was my responsibility to trade with another partner. Full weeks were allowed, but she needed a lot of notice to do the schedule (like the previous month).
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