Chef

Chef

Chef Mil

Berkeley, CA

Female, 49

I have been working in restaurants in the San Francisco Bay Area for over 20 years (two of the restaurants had been in the SF Chronicle's Top 100 Restaurants). I have cooked mostly Mediterranean food, but have some experience with Asian food. I went to cooking school, and worked my way up from being a prep cook (think--prepping 3 cases of artichokes, de-boning 100 quail, and juicing a case of lemons!) to being a chef at a well known restaurant in my area. And no, I am not the yelling type! :)

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Last Answer on March 14, 2013

Best Rated

Just how unsanitary does your restaurant have to be to get a 'B' (or, god forbid, 'C') rating? I live in SoCal and have seen plenty of gross places with 'A' ratings, I can't imagine what would earn a place a B or C.

Asked by Dr. Nick over 12 years ago

Hi Dr. Nick, Good question. I am not familiar with that rating system as I'm used to the health inspector just coming in, making comments on a sheet, and leaving us a yellow copy. Can you tell me more about the A rated restaurant and why it was gross? I would imagine that B rated restaurant would have to be doing something very unhealthy with the food such as cutting vegetables on a cutting board that had raw meat or perhaps cooks weren't washing their hands. I once walked by a restaurant that had been closed down by the health department and it just reeked of grossness; there was a cockroach in the window and looked pretty shabby.

Are the 'gold flakes' that you see in some dessert dishes ACTUALLY real gold? How is it treated / prepared to make it edible?

Asked by jorge123 over 12 years ago

Hi jorge, I have seen people actually use real gold. Whether or not it's all real gold, as they claim, remains to be seen, but yes, I've seen pastry chefs use gold. Small amounts are supposedly edible. I'm not sure how they prepare it; I just thought they just made it very, very thin so that it could be worked.

What's the approximate markup on food vs. beverages in your restaurant? And what proportion of a restaurant's overall revenues come from each?

Asked by TaylorK over 12 years ago

Hi Taylor, In the restaurant I worked, we did food cost times 4. I'm not sure what they did on the bar side; industry standard seems to be about 5 times the cost. The owners of the restaurant/bar I worked at must've done something wrong because we made more money on the food side than on the bar side, which is not normal. It was almost a 50-50 split with the food edging the alcohol out by a percentage or two. I've heard that many places want to make about 70% of profit off the alcohol.

Do you think the best chefs come from culinary schools, or is it more of an innate talent?

Asked by myra over 12 years ago

Hi Myra, Definitely not. I've cooked with so many cooks that didn't, and they were damn good. It's all about the attitude and heart, I think. I worked with a lot of people who were products of cooking schools that sucked! They thought cooking would be glamorous and it ain't! A lot of these cooks learned on the job. Great question!

Do you feel any responsibility to cook healthy dishes, or is your only concern making something that tastes as good as possible? Do you think ALL restaurants should post the nutritional info of their dishes?

Asked by mikepaschek over 12 years ago

Hi Mike, My first concern, always, is to make something taste superb. That said, one of my priorities is to use the best ingredients possible within the parameters of the cuisine I work with. I wonder what your definition of healthy is. Do you mean no frying? Or vegetarian? If so, the last restaurant I worked for would not qualify. But I have heard stories of folks who had come to the restaurant because it was a special place they came with their mom and sister or else they felt nurtured by the food after their divorce. If that promotes their health is some way, then I am happy. As for the nutritional info, I think that would be very cost prohibitive to do so, especially if the chef liked to change up the menu often. I would find it constricting to have to do it for every dish I felt inspired to put on the menu.

Saw someone else mentioned Yelp. Do food critics even matter anymore, given the amount of online ratings restaurants get?

Asked by jason over 12 years ago

Jason, I'm beginning to think that food critics matter less, especially since newspapers are getting less play. The food section in my area has gotten small; it used to have its own section every week. In a way, I think Yelp is more democratic and pretty accurate, although I know it does solicit money to give restaurants more coverage and to remove any bad ratings.

I agree, this is an amazing Q&A, thank you! What do you do if a customer calls to say they got food poisoning after eating at your restaurant?

Asked by jen over 12 years ago

Hi Jen, Thank you so much. It is fun to answer all these questions. :) If a customer says they got food poisoning, I take it very seriously. I always ask them what they ate and when they got sick. At one restaurant I worked at, the owner would always ask them if they had been drinking and how much. He always contended it takes at least 24 hours for food poisoning to happen. Anyway, I would also talk to the staff and find out what was going on that day and what was the state of the food. I would try to make sure we took ultra-precautions to make sure we are very, very careful.