AtlSoapGuy
Atlanta, GA
Male, 52
I have worked in the dry cleaning industry for almost 30 years. I worked in my family's dry cleaning operation as a manager and owner. Currently, I write a blog for those in the dry cleaning industry, as well as work for a manufacturer of dry cleaning chemicals. Over the years I have spent in the dry cleaning industry, I estimate that I have been in over 2000 dry cleaners in the US.
There have been quite a few problems with dye fading in garments containing spandex as of late. So without seeing the garment, yes, it could be possible that it is a manufacturer's problem.
The grease stains are tough to tell, solvent that has not dried evenly of thoroughly can leave a greasy appearance (similar to a food grease, not a black grease). The steam burns you describe could be a result of brown dye fading and not scorch. It is pretty tough to tell withoug seeing it.
Does the care label say the garment is dry cleanable? Was it dry cleaned in Perc, HydroCarbon or another solvent? Some of the current dye fading problems are occuring more in HydroCarbon than other solvents and can often be corrected when cleaned in Perc if the garment is safe to clean in Perc.
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All of the garments are tagged/marked in as to which customer brought the garment in. These are then sorted by these markers after cleaning. Each location, usually has their own particular identifiers for marking. These completed orders are then sent to the corresponding store, based on their markings.
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That is a difficult question for me to answer. The chemicals that I recommend are all for dry cleaning use. Most of these need to be flushed out on the spotting board or in a dry cleaning machine. I would recommend a professional carpet cleaner.
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They may be able to stretch these a very small amount, but usually this correction is lost in future cleanings and will be needed again the next time.
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I have not seen any statistics on this in some time. However, I would guess that at least 30% of households use a dry cleaner, at least once in a year. Strictly a guess though.
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I would recommend having the owner of your plant enroll you in some of the DLI training courses that are available. They have a number of courses available by correspondence, online and at DLI that would be of tremendous help to you.
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I would begin by discussing this with dry cleaners that are operating plants that you will not be in direct competition with. Check their quality to make sure they are what you are seeking and negotiate to make sure the pricing will work for both of you.
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